L’Rio Dendy
Atlanta
Summary
Versatile professional effective at being flexible and accommodating. Committed to providing quality service in all facets of property management. Trustworthy in executing prescribed business and residential goals.
Overview
8
8
years of professional experience
Work History
Super Host
Airbnb
Atlanta
10.2022 - Current
- Manage my listings
- Handle reservations
- Respond to inquiries and messages of booked guests
- Coordinate cleaning and maintenance crew
- Restock essential supplies
- Write Reviews
Property Manager
Dennis Property Group LLC
Conyers
01.2020 - 10.2022
- Supervised production of annual rent and operating expense.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
- Met with prospective tenants to show property and assess applications or sign leases.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
Leasing Consultant
The District at Vinings
Atlanta
03.2019 - 12.2019
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Showing units, answering questions and finalizing terms of leases
- Preparing potential tenant background checks, including reference letters, rental history, income verification and lease application.
Customer Service Representative
Walmart
Peachtree City
07.2017 - 01.2019
- Addressed customer questions regarding products, services, policies, and procedures.
- Handled customer complaints, concerns, and returns, aiming for timely and satisfactory resolutions.
- Assisted with cash register operations, including scanning items and processing payments.
- Helped with task like stocking shelves, creating displays, and general cleaning.
Education
Associate of Arts - Business Administration
University of Phoenix
Tempe, AZ03-2016
High School Diploma -
Langston Hughes
Fairburn, GA03-2012
Skills
- Reservation management
- Property maintenance
- Customer communication
- Supply restocking
- Conflict resolution
- Tenant relations
- Task prioritization
- Data entry
- Microsoft office
- Multitasking
- Market trends
- Event planning
- Yardie
- Record keeping
- Credit adjustments
- Direct sales
- Follow-up skills
Timeline
Super Host
Airbnb
10.2022 - Current
Property Manager
Dennis Property Group LLC
01.2020 - 10.2022
Leasing Consultant
The District at Vinings
03.2019 - 12.2019
Customer Service Representative
Walmart
07.2017 - 01.2019
Associate of Arts - Business Administration
University of Phoenix
High School Diploma -
Langston Hughes
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