Lucas Millians
Villa Rica
Summary
Dynamic hospitality professional with a proven track record at Chips Burger Bar, excelling in operational management and customer service. Adept at developing strategies that enhance efficiency and team collaboration, while maintaining high standards of food safety. Recognized for effectively diffusing tense situations and ensuring exceptional guest experiences.
Overview
5
5
years of professional experience
Work History
Asst. Manager
Chips Burger Bar
Carrollton
01.2025 - Current
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Server
Nama Restaurant
Carrollton
04.2022 - 01.2024
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided excellent customer service to ensure satisfaction.
- Informed customers of daily specials and signature menu items.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Server
Brown Dog Restaurant
Carrollton
02.2020 - 04.2022
- Stocked service areas with supplies during slow periods.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Cleaned tables and chairs to prepare dining area for next customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided excellent customer service to ensure satisfaction.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Education
BBA -
University of West Georgia
Carrollton, GA01-2024
Skills
- Operational management
- Inventory control
- Staff coordination
- Customer service
- Sales strategies
- Point of sale systems
- Risk reporting
- Financial modeling
- Operational strategy
- Cash handling
- Team collaboration
- Reservation management
- Food safety practices
- Communication skills
- Attention to detail
- Hospitality and accommodation
Affiliations
- Sigma Nu Fraternity 2020-2004 - Philanthropist and Risk Management\
- Volunteer Upwards Soccer Coach 2024 FBC VIlla Rica, GA
- Global Mission trips - FBC Villa Rica
- Food Pantry Volunteer - FBC Villa Rica
Timeline
Asst. Manager
Chips Burger Bar
01.2025 - Current
Server
Nama Restaurant
04.2022 - 01.2024
Server
Brown Dog Restaurant
02.2020 - 04.2022
BBA -
University of West Georgia
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