Lucas Winesburg
Hartwell
Summary
Dedicated and self-motivated Software Engineering student at Arizona State University Online. I am nearing the completion of my Software Engineering degree with a 3.34 GPA. My experience up to this point in my life consists mainly labor-intensive roles that gave a thorough understanding of time management, teamwork, and an ability to effectively communicate with customers in high pressure environments. I enjoy using problem-solving skills, and now my technical knowledge, to look at any type of 'puzzle' and create a solution. I am eager to apply my skills to any new and exciting challenge.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Lead Mitigation Technician
Nesheim's Cleaning
06.2020 - 07.2021
- Preserved clients'' peace of mind during stressful events by empathetically addressing their concerns and questions throughout the process.
- Minimized business downtime through efficient execution of commercial mitigation projects.
- Mitigated mold growth through diligent application of antimicrobial treatments in affected areas.
- Improved customer satisfaction by providing timely updates on mitigation progress.
- Maximized resource utilization by maintaining an accurate inventory of equipment and supplies needed for each job site location.
- Reduced property damage by quickly responding to emergency water and fire incidents.
- Delivered accurate documentation, conducting detailed inventories of damaged items for insurance claims purposes.
- Expedited drying process, strategically placing air movers and dehumidifiers throughout impacted spaces.
- Prevented further damage to properties, promptly removing standing water using water extraction equipment.
- Provided valuable input during team meetings, sharing insights and experiences to improve overall service delivery and customer satisfaction levels.
- Maintained a clean and organized workspace, adhering to industry standards and guidelines for safe working conditions.
- Streamlined project completion times, prioritizing tasks according to urgency and scope requirements.
- Ensured safety of clients'' homes and belongings with thorough assessments and proper equipment installation.
Education
Bachelor of Science - Software Engineering
Arizona State University
Tempe, AZ05-2026
Nano Degree - Computer Programming
Udacity
Online09-2021
Skills
- Software development
- Java
- HTML
- CSS
- C#
- C
Certification
Intro to Programming Nano Degree
Languages
English
Native or Bilingual
Timeline
Lead Mitigation Technician
Nesheim's Cleaning
06.2020 - 07.2021
Bachelor of Science - Software Engineering
Arizona State University
Nano Degree - Computer Programming
Udacity
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