Schelbi (Lucien) Holley
Buford
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
2
2
years of professional experience
Work History
Sales Associate
Bloom Smoke and Vape
Flowery Branch
01.2025 - Current
- Curated and customized experiences with each customer based on needs and wants with the products.
- Handled cash and electronic transactions efficiently.
- Independently opened the shop each morning and handled any shipments of inventory incoming.
- Ensured morning cleaning checklist was completed in a timely manner
- Answered phone calls and assisted customers to answer all questions and concerns.
- Made personal connections with customers, remembering needs and likes/dislikes for when they returned.
- Educated self on new products coming in, and furthering education on older products to help the selling point.
Digital/Mural Artist
Self Employed.
Buford
10.2023 - 01.2025
- Evaluated site conditions before beginning work including measuring wall dimensions accurately.
- Created sketches of proposed murals and refined the designs according to client feedback.
- Protected artwork from weather damage by applying waterproof sealants after completion.
- Managed multiple projects simultaneously while meeting deadlines.
- Designed logos and promotional material for a variety of clients.
- Researched current trends in the digital art industry.
- Participated in brainstorming sessions to generate new ideas.
Team Leader
Lush Cosmetics
Buford
11.2022 - 10.2023
- Established clear expectations for employees, providing guidance when needed.
- Conducted regular performance reviews to assess individual team member progress.
- Monitored team workload to prevent burnout and ensure equitable task distribution.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Delegated daily tasks to team members to optimize group productivity.
- Maintained positive working relationship with fellow staff and management.
- Implemented strategies to take advantage of new opportunities.
Education
High School Diploma -
Archer High School
Lawrenceville05-2016
Skills
- Customer service
- Cash handling
- Sales techniques
- Inventory management
- Product knowledge
- Creative problem solving
- Self motivation
- Written and oral communication skills
References
References available upon request.
Timeline
Sales Associate
Bloom Smoke and Vape
01.2025 - Current
Digital/Mural Artist
Self Employed.
10.2023 - 01.2025
Team Leader
Lush Cosmetics
11.2022 - 10.2023
High School Diploma -
Archer High School