LUCIEN PERRY

Overview: As a member of the Healthcare Provider Practice, provided professional consulting expertise, strategic advice and solutions to healthcare organizations to improve performance and bottom-line Net Revenue

Provided strategic leadership while overseeing and enhancing Revenue Cycle operations for various healthcare organizations.
• Collaborated with clients to identify Revenue Cycle inefficiencies, implemented leading practices and drove operational improvements
• Managed project teams, provided expert guidance and leveraged data analytics to optimize financial performance
• Fostered client relationships while managing Executive Sponsor and C-Suite relationships, developed solutions to Revenue Cycle challenges and ensured successful project delivery
o Implemented Denials Program that exceeded $5M (Net) annual reduction target within first 7 months for Midwest Hospital System
o Reduced write-offs by 30% / increased Net Revenue by $11M for Midwest Health System

Managed South Carolina government contract (Homeowners Relief Grants Program) under the American Rescue Plan Act of 2021
• Ramped up South Carolina pilot program (Design, Operations, Communications, Technology, Monitoring/Compliance) in collaboration with South Carolina Housing Authority
• Successfully completed South Carolina pilot program, which led to full-blown statewide mortgage relief program implementation ($15M engagement)
• Resulted in 15,000+ awards ($135M+) to assist homeowners in maintaining ownership and staying in their homes

Provided professional consulting expertise, strategic advice and solutions to healthcare organizations, resulting in identified net revenue opportunity, improved Revenue Cycle performance and increased bottom line net revenue. Managed Revenue Cycle performance improvement projects for multiple health systems and organizations. Hired as Senior Consultant, promoted to Managing Consultant and Associate Director throughout tenure

• Served as Interim Single Business Office Leader for client to help integrate hospital and physician business office functions
• Decreased denials (1.2% Net Rev) reduced annual vendor costs ($1M) and improved clean claim rate by over 6% for GA Health System
• Increased Cash Collections by $15M and Net Rev by $13M for Southeast Health System
• Assisted in Practice Development activities including proposal development for assessment and implementation projects for Revenue Cycle process and performance improvement

Overview: As a member of the Healthcare Practice, provided consulting services to healthcare organizations to improve operational and financial performance

• Assisted in managing Business Office functions regarding Medicare and Commercial insurance payors, delivered general healthcare knowledge and accounts receivable training to Business Office staff
• Conducted analysis of front-end departments (Admitting, OP Registration, Central Scheduling) and Medical Records to determine net income and cash flow opportunities
• Conducted hospital financial audit reviews and analyzed Medicare cost reports to validate Medicare reimbursement impact

Overview: Non-Profit organization that acted as an umbrella agency for 70+ agency providers serving and supporting the needs of the homeless population in New Orleans (e.g., shelter, food, health screening, job preparation and placement, etc.) Managed appropriate funds disbursement totaling over $21M from Department of Housing and Urban Development

• Evaluated and approved all grant expenditures from contracted agencies to ensure adherence to federal guidelines
• Analyzed and redesigned process of reporting expenditures, including timetables, reporting formats and documentation procedures