Luke Copeland
Social Circle
Summary
Project Manager with significant experience in operations and planning at Windstream Communications. Led a team of 25 technicians at AT&T, achieving enhanced operational efficiency. Demonstrates expertise in project management and strategic planning, resulting in productivity improvements in installation and maintenance. Skilled in client relations and problem-solving, ensuring high-quality service delivery and customer satisfaction.
Overview
29
29
years of professional experience
Work History
Project Manager
Windstream Communications, Inc.
Monroe
09.2016 - Current
Manages Copper and Fiber mainline installation and repair, and Central Office telecommunication operations.
Service Technician-Network Manager-Project Manager
AT&T Communications
Covington
02.2008 - 09.2016
Installation and maintenance of telecommunications systems and services.
Led a team of 25 service technicians, ensuring operational efficiency.
Coordinated project management for copper and fiber services.
Electrician - Foreman
RTE Electric
Conyers
08.1999 - 02.2008
Installation and maintenance of commercial and industrial high- and low-voltage electrical systems.
Industrial Electrician Apprentice
Cleveland Electric
Atlanta
07.1997 - 08.1999
Installation and maintenance of commercial and industrial high- and low-voltage electrical systems.
Industrial Electrician Apprentice
Action Electrical & Mechanical Contractors
Smyrna
06.1996 - 07.1997
- Installation and maintenance of commercial and industrial high- and low-voltage electrical systems.
Education
High School Diploma -
South Gwinnett High School
Snellville, GA06-1996
Associate of Business Administration - Business Administration
Georgia State University
Atlanta, GASkills
- Project management
- Project planning
- Customer service
- Client relations
- Time management
- Team leadership
- Quality assurance and control
- Microsoft office suite expert
Timeline
Project Manager
Windstream Communications, Inc.
09.2016 - Current
Service Technician-Network Manager-Project Manager
AT&T Communications
02.2008 - 09.2016
Electrician - Foreman
RTE Electric
08.1999 - 02.2008
Industrial Electrician Apprentice
Cleveland Electric
07.1997 - 08.1999
Industrial Electrician Apprentice
Action Electrical & Mechanical Contractors
06.1996 - 07.1997
High School Diploma -
South Gwinnett High School
Associate of Business Administration - Business Administration
Georgia State University
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