Luke Milman

Turned my passion for animals into my own business by creating Paws Kids Care where I help families in my community with their pets and kids.

• Developed a marketing plan using what I learned from my business and marketing classes and launched a social media presence.
• Established strong customer relationships through excellent communication, attentive service, and customized solutions.
• Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered including extra perks such as providing a personalized visit report.
• Managed financial operations to ensure fiscal responsibility, including budgeting and forecasting to meet my financial goals.

• Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
• Answered customer questions, and informed of accurate wait times.
• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
• Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
• Improved customer experience by promptly clearing and cleaning tables after guest departure.
• Maintained a clean and organized dining area for optimal guest comfort and satisfaction.