Luke Pearson
Forsyth
Summary
Dynamic Operational Manager at Clear Vision Cleaning Co. with a proven track record in logistics coordination and client communication. Expert in building strategic relationships and developing policies that enhance efficiency. Passionate about delivering exceptional customer service, resulting in high client loyalty and satisfaction. Skilled in process improvement and engaging teams effectively.
Overview
6
6
years of professional experience
Work History
Operational Manager
Clear Vision Cleaning co.
Forsyth
05.2023 - Current
- Coordinated logistics between suppliers and customers.
- Used excellent verbal skills to engage customers in conversation, and effectively determine needs.
- Developed and sustained strategic relationships with clients.
- Addressed customer concerns with suitable, in-depth solutions.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Created new operational policies to streamline work on the job site.
- Provided excellent service to hundreds of customers, obtaining great reviews and loyalty to the company.
Camp Counselor
Camp kaleo
Forsyth
05.2019 - Current
- Organized and supervised camp activities such as swimming, canoeing, hiking, and sports.
- Administered first aid and notified emergency medical personnel.
- Managed inventory and maintenance of camp equipment and supplies, ensuring resources were available and in good condition.
- Cultivated effective relationships with campers, parents, and other camp counselors by utilizing active listening and dynamic interpersonal skills.
- Managed conflict resolution among campers, promoting a positive and supportive community atmosphere.
- Encouraged camper participation and engagement through enthusiastic leadership and role modeling.
- Enforced safety rules while supervising high ropes course activities such as zip lining and rock climbing walls.
- Helped lead nightly devotional services for spiritual growth opportunities for all campers.
Skills
- Logistics coordination
- Client communication
- Customer engagement
- Strategic relationship building
- Policy development
- Process improvement
Timeline
Operational Manager
Clear Vision Cleaning co.
05.2023 - Current
Camp Counselor
Camp kaleo
05.2019 - Current
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