Overview
Work History
Education
Skills
OBJECTIVE:
Timeline
Generic

Lurien G. Pledger

6102 Great Oaks Drive - Lithonia,GA

Overview

27
27
years of professional experience

Work History

Structured Family Caregiver

Help at Home Senior Care
10.2022 - 11.2024
  • Managed household tasks efficiently, creating a clean and organized living environment conducive to patient wellbeing.
  • Provided 24hr in home care for my mom upon finding out about diagnosis of Pancreatic Cancer.
  • Contributed to a positive atmosphere within the home setting by engaging in meaningful conversations and recreational activities with patients.
  • Coordinated healthcare appointments for patients, ensuring timely access to necessary medical services.
  • Assisted patients with physical therapy exercises, promoting improved mobility and overall health outcomes.
  • Assisted with daily medications.
  • Supported patient nutrition by preparing healthy meals based on dietary restrictions and preferences.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Handled all of patients personal and business activity.
  • Served as a dedicated advocate for patient needs when interacting with healthcare professionals or insurance companies.
  • Collaborated closely with interdisciplinary healthcare teams, integrating recommendations from professionals into comprehensive patient care plans.
  • Ensured safety and comfort for patients through meticulous attention to detail in administering medications, hygiene assistance, and mobility support.
  • Improved patient care by developing personalized care plans and maintaining detailed records of daily activities.
  • Provided end-of-life care and support for patients and their families, ensuring dignity, comfort, and emotional closure during difficult times.

Freelance Barber/Stylist

Cutz By Givonni
04.2004 - 10.2022
  • Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
  • Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
  • Answered incoming telephone calls and scheduled appointments for clients.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Continually honed personal barbering techniques to deliver consistent quality across all services provided to clients.
  • Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
  • Provided expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
  • Styled hair according to customer preferences.
  • Showcased excellent communication skills when consulting with clients about their desired looks or addressing any concerns they may have had during the service process.
  • Handled administrative tasks such as appointment scheduling, inventory management, and cash handling to ensure smooth salon operations.
  • Monitored inventory and availability of supplies, tools and products to minimize delays.
  • Counted and documented opening and closing cash amounts daily.
  • Distributed business cards outside of salon to generate new business.
  • Guided clients in selecting hairstyles that complemented their features, boosting confidence with their appearance.

Instock Supervisor/Receiving Coordinator

Walmart Corporation
12.2007 - 02.2009
  • Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
  • Enhanced customer satisfaction levels by proactively addressing out-of-stock issues and expediting replenishment activities as needed.
  • Managed a team of associates, providing training and support to ensure consistent performance in stocking tasks.
  • Filled and straightened merchandise displays to meet layout and merchandise standards.
  • Conducted periodic performance reviews for team members, identifying areas for growth and development opportunities.
  • Mentored new hires in instock supervisor roles, sharing best practices and offering guidance on navigating company policies and procedures.
  • Replenished and relocated merchandise on and off sales floor.
  • Partnered with store team on loss prevention and safety awareness within store and stockroom.
  • Streamlined warehouse operations for increased efficiency, utilizing effective space management techniques.
  • Resolved stock discrepancies through thorough investigation and collaboration with relevant departments, ensuring accurate inventory records.
  • Reduced stock discrepancies with meticulous attention to detail in monitoring and adjusting inventory levels.
  • Maintained neat and organized backroom to easily access merchandise and drive sales.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Set up displays of merchandise to market new products to customers.
  • Inventoried warehouse stock on monthly, quarterly and annual basis.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Supervised team of helpers, laborers and material movers to efficiently complete tasks.
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
  • Assigned tasks to team members to complete within designated time frames.
  • Trained new team members on proper and safe use of tools and equipment.
  • Maintained accurate records of team attendance and documented disciplinary actions.
  • Enforced team adherence to safety regulations and protocols.
  • Direct supervision of staff to ensure timely trafficking of merchandise from receiving areas to sales floor for processing by sales associate.
  • Responsible for assisting Store Manager and Co-Manager's with setting up new modules, displays and other store related activities to ensure a successful sales environment.
  • Daily maintenance of all receiving areas to comply with all federal and state guidelines.

Inventory Control Specialist

Plaid Enterprises Inc.
05.2006 - 11.2007
  • Used equipment like forklifts and pallet jacks to move inventory.
  • Conducted periodic cycle counts to verify inventory accuracy, identifying discrepancies early on to mitigate potential issues.
  • Completed physical inventory counts each month.
  • Completed daily cycle counts to maintain accuracy of records.
  • Assistant to Plant Operations Manager.
  • Processed all inventory adjustments for residual or variances to comply with accounting contingencies.
  • Responsible for resolving any/all issues that may arise in inventory areas.
  • Daily accounting procedures and data entry.

Medicaid Financial Advisor

Parker Jewish Geriatric Institute
07.2002 - 04.2006
  • Built strong relationships with clients, fostering trust and loyalty in managing their financials.
  • Established new client relationships by conducting thorough needs assessments during initial consultations.
  • Responsible for preparing and submitting 50% of the Institute's Medicaid Applications on behalf of residents.
  • Compiled financial and insurance information on resident's in preparing Power of Attorney.
  • Daily interviewing, data entry and phone contact with various insurance companies and NYC Department of Human Resources.
  • Responsible for maintaining resident's in house accounts.
  • Weekly and and monthly meeting with Vice President of Fiance on outstanding pending reports.
  • Team Leader for Institutes Cost Accounting Team.

Office Manager/Executive Assistant

Harbourton Enterprises
12.2000 - 07.2002
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed all Administrative daily and Operational functions of office.
  • Served as liaison to buildings management and president of company.
  • Executive Assistant to four Executive Level Private Equities Investors.
  • Portfolio and presentation preparation and assistance.
  • Implemented and maintained Investor Filing System.
  • Updated and maintained client database.
  • Handled all petty cash transactions.
  • Implemented and maintained all Private Equities monthly billing.
  • Handled all travel itineraries for investors.
  • Sole contact for Human Resources related issues and contingencies for field office.

Program Administrator/Administrative Client Care Specialist

System Builders
07.1997 - 10.2000


  • Managed budget allocations effectively, ensuring optimal use of resources and timely delivery of services.
  • Assisted in grant application writing process to secure funding necessary for program operations and enhancements.
  • Mentored junior staff members by sharing knowledge and insights gained through years of experience in the field, fostering a supportive work environment conducive to professional growth.
  • Managed six Corporate Level Volunteer Programs.
  • Database Administration - The Matching Gift Program.
  • Grant consulting, processing and approval.
  • Client problem resolution.
  • Conducted monthly/quarterly client meetings.
  • Managed Management Schedule for President, Vice President and Director of Operations.
  • Direct supervision of five Client Service Managers.
  • Processed weekly timecards for all departmental support staff.
  • Managed reconciliation's of clients monthly activity.
  • Ordered and maintained office supplies.

Education

Some College (No Degree) - Business Administration/Accounting - 1988 - 1990

Baruch College of Business
New York, NY

Skills

  • Microsoft Office (Word, Access, Excel and PowerPoint), Word Perfect, Microsoft Outlook, Macintosh Platforms, Internet Capacities Conversion Plus - EASY System for Windows, Cashiering, Accounting Principles, QuickBooks, Goldmine 50, Adobe PageMaker, Program Solutions (Macola) Typing 75wpm

OBJECTIVE:

To obtain a challenging Administrative, Managerial or Supervisory position that will enhance my expertise utilizing my skills and allowing possibility for growth, longevity and security.

Timeline

Structured Family Caregiver

Help at Home Senior Care
10.2022 - 11.2024

Instock Supervisor/Receiving Coordinator

Walmart Corporation
12.2007 - 02.2009

Inventory Control Specialist

Plaid Enterprises Inc.
05.2006 - 11.2007

Freelance Barber/Stylist

Cutz By Givonni
04.2004 - 10.2022

Medicaid Financial Advisor

Parker Jewish Geriatric Institute
07.2002 - 04.2006

Office Manager/Executive Assistant

Harbourton Enterprises
12.2000 - 07.2002

Program Administrator/Administrative Client Care Specialist

System Builders
07.1997 - 10.2000

Some College (No Degree) - Business Administration/Accounting - 1988 - 1990

Baruch College of Business
Lurien G. Pledger