Summary
Overview
Work History
Education
Skills
Timeline
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Lydia Ackeret

Dahlonega

Summary

As a server, I have developed many skills in customer service, attention to detail, multitasking, teamwork, and leadership. Along with this, I have taken a plethora of ecology-based classes in order to expand my knowledge and skillset regarding Kingdom Plantae, Fungi, and Animalia. I have learned the inner workings of plants, identifying species, basic plant care, and ecological relationships. Overall, I have a diverse skillset I believe to be suitable for any customer service and/or biology-based job.

Overview

5
5
years of professional experience

Work History

Server

Olive Garden
05.2024 - 07.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Server

Texas Roadhouse
03.2021 - 08.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Hostess, Busser

Over the Top Burger Bar
02.2020 - 02.2021
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Backed up servers by checking on tables and retrieving items for guests.

Education

Bachelor of Science - Biology

University of North Georgia
Dahlonega, GA
05-2026

Skills

  • Exceptional customer service
  • Strong work ethic
  • Memory retention
  • Verbal and written communication
  • Strong leadership
  • Teamwork and collaboration
  • Organization
  • GIS

Timeline

Server

Olive Garden
05.2024 - 07.2025

Server

Texas Roadhouse
03.2021 - 08.2023

Hostess, Busser

Over the Top Burger Bar
02.2020 - 02.2021

Bachelor of Science - Biology

University of North Georgia

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Lydia Ackeret