Lyric Barnes
Augusta
Summary
Professional server with high standards and strong track record of delivering exceptional dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. Known for effective teamwork, adaptability, and maintaining positive atmosphere even during peak hours. Thrives on achieving results and ensuring guest satisfaction.
Overview
6
6
years of professional experience
Work History
Waitress
Waffle House
05.2022 - 03.2025
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Customer Service Representative
Paramount Staffing, Inc.
07.2021 - 05.2022
- Demonstrated distinguished communication skills to effectively engage with customers.
- Exhibited enthusiasm while resolving customer inquiries and issues.
- Handled inbound and outbound calls to address customer concerns promptly.
- Led teams positively, fostering collaboration and support among members.
- Resolved customer issues during outages and emergencies with empathy and efficiency.
- Maintained a cooperative approach to enhance team dynamics and service quality.
Customer Service
Teleperformance
01.2020 - 07.2020
- Provided exceptional customer service through effective communication and problem-solving skills.
- Managed constant calls to address customer needs with empathy and professionalism.
- Demonstrated strong empathy to enhance customer interactions and satisfaction.
Cashier
Dollar Tree
10.2019 - 12.2019
- Provided exceptional customer service to enhance client satisfaction.
- Cultivated a positive attitude to foster a welcoming environment.
Peaktop Group
07.2019 - 12.2019
- Perform daily administrative task, i.e. filing invoices, sending out mail, returning phone calls.
- Creating daily schedules.
- Providing administrative help when needed.
Popeyes cashier
None
05.2019 - 07.2019
- Provided excellent customer service.
- Maintain the customer dining area.
- Assured the accuracy of the cash register as a cashier.
- Performed closing store routine.
- Promoted the sale of store add on items.
Education
High school or equivalent -
Lucy Craft Laney High School
Augusta, GA05.2019
Skills
- Food service and customer support
- Crew member responsibilities
- Telephone communication
- Healthcare volunteer experience
- Multitasking abilities
- Team collaboration
- Guest greeting
- Sanitation practices
- Customer service excellence
- Decision-making skills
Timeline
Waitress
Waffle House
05.2022 - 03.2025
Customer Service Representative
Paramount Staffing, Inc.
07.2021 - 05.2022
Customer Service
Teleperformance
01.2020 - 07.2020
Cashier
Dollar Tree
10.2019 - 12.2019
Peaktop Group
07.2019 - 12.2019
Popeyes cashier
None
05.2019 - 07.2019
High school or equivalent -
Lucy Craft Laney High School
Similar Profiles
Carmen MaldonadoCarmen Maldonado
Innovation Intern at Waffle House, Inc.Innovation Intern at Waffle House, Inc.
Cody HeifnerCody Heifner
Sever at Waffle HouseSever at Waffle House
Ella IoanisElla Ioanis
Relief Manager at Waffle HouseRelief Manager at Waffle House