Macai Bruce
Cybersecurity
Atlanta,GA
Summary
Recent graduate with foundational knowledge in Cybersecurity and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive. Knowledge of cybersecurity frameworks and protocols.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Operations Coordinator
Atlanta Community Food Bank
Atlanta, Georiga
02.2024 - Current
- Assessed needs and improved operating strategies with area managers. Improved customer satisfaction by solving issues quickly and providing excellent service. Guided internal teams to meet goals. Assisted merchants with purchases and bills. Statistically analyzed data for operational and forecast teams. Received client feedback and made business improvements to improve retention and satisfaction. To maximize performance and security, I update computer systems, software, and networks. Operating systems, apps, and peripherals are installed and configured by me.
- Provided direction and guidance to internal teams in order to achieve targets.
Donor Relations Coordinator
Atlanta Community Food Bank
East Point, GA
08.2023 - 01.2024
- Developed donor relationships with frequent updates, reports, and acknowledgments. Increased donor satisfaction by promptly addressing requests and concerns about donations or benefits. Streamlined donor database for better tracking, reporting, and relationship management. Personalized communication and acknowledgment tactics to increase donor involvement. Kept up with public and media relations in the designated territory.
- Optimized fundraising processes by creating user-friendly online donation platforms for supporters.
- Work on a variety of tools, such as Luminate Online and Raiser Edge. I made updates and coded for these platforms
Logistics Coordinator
Expeditors International
Ellenwood, Georgia
07.2022 - 02.2023
- Kept consumers informed of order status and delays. Trained new staff on logistical practices, ensuring team-wide consistency. Worked with sales and customer service to resolve client issues and expedite items as needed. Complied with industry laws to avoid fines. Adapted rapidly to supply chain interruptions, creating contingency plans to minimize business effects. Optimized shipping schedules and routes to improve supply chain efficiency. Negotiated cost-effective freight rates with third-party vendors. Train users on how to use new software or hardware, or on IT best practices. Troubleshooting, resolutions, and system configurations for future reference.
- Reduced transportation costs by negotiating favorable contracts with carriers.
Education
Master of Science - Cyberoperation And Resilience (Cybersecurity)
Boise State University
Boise, ID 01.2025 - Current
Master of Science - Cyber Security
Western Governors University
Salt Lake City, UT 11.2022 - 05.2024
Bachelor of Science - Biomedical Engineering
Wagner College
Staten Island, NY 08.2018 - 05.2021
Skills
- Risk management
- Network Security
- Operations management
- Identity and Access Management
- Information Assurance
- Incident response
- Problem-solving abilities
- Application security
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Made the Dean list in my Sophomore(Fall & Spring Semester) and Junior year(Spring) in college.
Timeline
Master of Science - Cyberoperation And Resilience (Cybersecurity)
Boise State University
01.2025 - Current
Operations Coordinator
Atlanta Community Food Bank
02.2024 - Current
Donor Relations Coordinator
Atlanta Community Food Bank
08.2023 - 01.2024
Master of Science - Cyber Security
Western Governors University
11.2022 - 05.2024
Logistics Coordinator
Expeditors International
07.2022 - 02.2023
Bachelor of Science - Biomedical Engineering
Wagner College
08.2018 - 05.2021
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