Maci M. Reece

• Monitored department productivity and staffing levels, guiding staff on complex issues to enhance operational efficiency.
• Interpreted department policies and procedures, advising and updating staff on changes to ensure compliance and clarity.
• Fulfilled staff needs while maintaining an organized unit for medical surgical and critical care, improving overall workflow.
• Starting IV lines, helping with dressing changes and other nurse roles.
• Performs supportive tasks to ensure patient comfort and safety.
• Communicate with patients and their families and assist with answering phone calls.

• Ranked number 1 out of 10-person team, in loads booked for the last 2 years.
• Coordinated movement of 2500 loads across 49 US states.
• Oversees transportation and supply chain operations.
• Manages orders and coordinates pick-up and delivery appointments for customers.
• Resolved shipment and inventory issues through effective solutions.
• Ensured customer satisfaction by addressing all inquiries promptly and effectively.
• Collaborated with suppliers, retailers, and customers to secure profitable deals.
• Reviewing, preparing and routing purchase orders.
• Booked 3MM in Revenue for FY '23.

• Developed and built the business from startup to generate a steady sales increase annually.
• Established a marketing plan and managed sales force to aggressively grow sales.
• Oversaw business operations, streamlined workflow, and coordinated schedules to ensure seamless daily functionality.
• Executed product promotions across multiple channels, including social media and online campaigns, to increase brand visibility.
• Designed personalized nutrition plans and wellness profiles to enhance customer satisfaction and engagement.
• Hired and trained employees to provide guidelines, customer interactions, effective presentation of the products.

Facilitated opening of new accounts, collecting cash and checks for deposit.

• Conducted financial transactions while maintaining high accuracy.
• Processed documents for new and existing accounts, ensuring compliance with bank policies.
• Managed daily opening and closing procedures.

• Managed all clinical and non-clinical operations of the office.
• Collected payments for office services, ensuring accurate financial records and timely transactions.
• Managed patient billing and resolved financial inquiries to enhance patient satisfaction and streamline processes.
• Scheduled and confirmed patient appointments to ensure smooth operations.
• Conducted patient consults to clarify doctor-prescribed treatments, improving patient understanding and compliance.
• Responds to all patient dissatisfaction in accordance to patient needs and company policies.
• Balancing nightly deposits and completing credit card processing.