Macie Heaton
Jefferson
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Hair Salon Assistant
Glam Salon
01.2024 - Current
- Enhanced client satisfaction by providing exceptional customer service and maintaining a clean salon environment.
- Assisted stylists with color mixing and application, ensuring accurate results and satisfied clients.
- Managed appointment scheduling and confirmed bookings, resulting in efficient salon operations and minimal wait times for clients.
- Maintained inventory levels of salon products, reducing waste and ensuring availability for client use.
Lash Artist
Self-employeed
01.2024 - Current
- Educated clients on proper lash care techniques to prolong the life of their extensions and promote optimal eye health.
- Upsold additional services such as lash lifts, tinting, and brow shaping, boosting overall revenue for the salon.
- Increased customer retention by offering personalized consultations to determine the best lash style for each individual''s needs.
- Enhanced client satisfaction by providing exceptional lash extension services and maintaining a clean and comfortable environment.
Social Media Content Creator
Glam
01.2024 - Current
- Enhanced brand awareness by creating engaging and shareable social media content.
- Increased audience engagement through the development of tailored content for each platform.
- Developed an effective social media strategy, resulting in consistent growth in followers and engagement rates.
- Crafted compelling copy for various platforms to drive user interest and interaction.
- Collaborated with influencers to create sponsored content, expanding brand exposure and attracting new followers.
- Managed social media accounts, ensuring timely responses to comments and messages from the community.
- Scheduled regular postings using social media management tools, ensuring a steady stream of fresh content for followers'' consumption.
Receptionist
BTan
11.2023 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Increased customer retention rates through exceptional communication skills and problem-solving abilities.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Restocked supplies and submitted purchase orders to maintain stock levels.
Preschool Teacher's Assistant
Mrs. Heathers Educational Adventures
08.2022 - 05.2023
- Maintained tidy and clean classroom consistent with safety and health standards.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Engaged and entertained children through recreational and educational activities.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Taught children with creative approaches, methods, and techniques.
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Supervised children during in-classroom activities and on playground.
Education
No Degree - Marketing
Georgia Southern University
Statesboro, GAHigh School Diploma -
Cherokee Bluff High School
Flowery Branch, GA05.2023
Skills
- Cleanliness and Sanitation
- Professional Appearance
- Appointment Scheduling
- Shampooing and Conditioning
- Excellent Customer Service
- Social Media Promotion
- Time management
- Product knowledge
- Workstation organization
- Multitasking abilities
- Team collaboration
- Cash handling
- Adaptability and flexibility
- Inventory management
Timeline
Hair Salon Assistant
Glam Salon
01.2024 - Current
Lash Artist
Self-employeed
01.2024 - Current
Social Media Content Creator
Glam
01.2024 - Current
Receptionist
BTan
11.2023 - Current
Preschool Teacher's Assistant
Mrs. Heathers Educational Adventures
08.2022 - 05.2023
No Degree - Marketing
Georgia Southern University
High School Diploma -
Cherokee Bluff High School
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