Macie Potts
Concord
Summary
Compassionate and adaptable CNA student with hands-on experience at Southern Crescent Technical College, skilled in vital signs monitoring and providing exceptional patient care. Proven ability to thrive in high-pressure environments, as demonstrated while serving at Pedros Cantina, enhancing customer satisfaction through effective communication and service excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
CNA Student
Southern Cresent Technical College
08.2025 - Current
- Assisted patients with daily living activities to promote independence and dignity.
- Monitored vital signs, ensuring timely reporting of changes to nursing staff.
- Documented patient care accurately in medical records, enhancing continuity of care.
- Provided support with personal hygiene tasks, ensuring patient comfort and respect.
Host
Pedros Cantina
01.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Server
Pedros Cantina
01.2024 - Current
- Delivered exceptional customer service by promptly addressing inquiries and concerns.
- Prepared and served beverages while maintaining high standards of cleanliness and presentation.
- Managed dining area to ensure a welcoming atmosphere for all guests.
- Assisted with training new staff members on restaurant procedures and service expectations.
Education
High School Diploma -
Pike County High School
Zebulon, GA05-2025
Skills
- Vital signs monitoring
- Feeding assistance
- Basic life support
- Adaptable to change
Certification
CPR
Timeline
CNA Student
Southern Cresent Technical College
08.2025 - Current
Host
Pedros Cantina
01.2024 - Current
Server
Pedros Cantina
01.2024 - Current
High School Diploma -
Pike County High School