MacKenzie Hallman
Douglasville
Summary
Attentive Private Investigator working long hours, including late nights and weekends. Adept at following leads, gathering evidence, performing undercover in disguise and compiling detailed case reports. Proficient in all investigative procedures and in all surveillance equipment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
SIU Investigator
Insight Service Group
02.2024 - Current
- Analyzed complex data sets to identify patterns, trends, and potential fraud indicators in claims.
- Prepared detailed investigation reports for management teams and legal departments, facilitating effective decision-making processes.
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
- Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
Owner/Operator
FSR Personal Training
10.2021 - Current
- Oversaw daily operations of small business including customer service and financial management.
- Developed business plans and strategies to grow small business.
- Established partnerships with other businesses in related industries for mutual benefit.
- Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
- Ensured compliance with applicable laws and regulations while running the business.
Licensed Private Investigator
Veracity Research Company Investigations
09.2023 - 09.2024
- Conducted undercover assignments as needed for client cases.
- Conducted surveillance operations to track the activities of suspected individuals.
- Compiled detailed investigative reports with findings, conclusions and recommendations.
- Researched computer databases, public records and legal filings to compile accurate information for investigations.
General Manager
CycleBar
05.2022 - 12.2022
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Tracked monthly sales to generate reports for business development planning.
- Developed marketing strategies designed to increase brand awareness within target markets.
Studio Manager
Pure Barre
07.2021 - 05.2022
- Trained new employees and maintained healthy staff morale through consistent coaching and team building.
- Created detailed reports on project progress and performance metrics.
- Attended industry events to network with potential partners or collaborators.
- Maintained studio equipment and ensured all software was up to date.
- Monitored daily operations within the studio environment.
Billing Specialist
Norred and Associates Security & Investigations
12.2015 - 02.2018
- Processed and sent invoices, adjustments and credit memos to customers.
- Reviewed timesheets for accuracy and completeness prior to processing payroll.
- Maintained accurate records of accounts payable and receivable transactions.
- Oversaw account billing, invoicing and collections.
Education
Bachelor of Science - Criminal Justice
Middle Georgia State University
Macon, GA12.2026
Certificate - Criminal Justice
U.S. Career Institute
Fort Collins, CO01-2024
Skills
- Evidence Collection
- Report Development
- Insurance Claims
- Surveillance
- Time Management Abilities
- Analytical Thinking
- Interviewing witnesses
Certification
- NASM Certified Personal Trainer
- PI - Licensed Private Investigator
- EDR Download Training Certificate
Timeline
SIU Investigator
Insight Service Group
02.2024 - Current
Licensed Private Investigator
Veracity Research Company Investigations
09.2023 - 09.2024
General Manager
CycleBar
05.2022 - 12.2022
Owner/Operator
FSR Personal Training
10.2021 - Current
Studio Manager
Pure Barre
07.2021 - 05.2022
Billing Specialist
Norred and Associates Security & Investigations
12.2015 - 02.2018
Bachelor of Science - Criminal Justice
Middle Georgia State University
Certificate - Criminal Justice
U.S. Career Institute
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