Mackenzie Shubert
Murrayville
Summary
A nursing student who is dedicated and highly organized individual with considerable experience in providing administrative and clerical support. Detail-oriented professional with experience in records management, Microsoft Office, and customer service. Frequently praised as hard-working by peers, I can be relied upon to help your team achieve its goals. Dependable worker with knowledge of customer service, data entry, and records management. Highly organized and self-motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Assistant
Northside Hospital Diagnostic Clinic
Gainesville, GA
09.2024 - Current
- Assisted in patient intake and registration processes, ensuring accurate data collection.
- Coordinated appointment scheduling, optimizing clinic workflow and patient access.
- Managed medical records with attention to confidentiality and compliance standards.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Supported clinical staff by preparing examination rooms and sterilizing equipment.
- Educated patients on treatment plans and medication usage, enhancing care understanding.
- Trained new staff on clinic procedures, fostering a collaborative team environment.
COUNTER SALES
Hog Slat/ Georgia Poultry Equipment
Lula, GA
06.2021 - 08.2024
- Estimated cost of repair or alteration of merchandise.
- Placed special orders, submitted online, orders, or contacted other stores to find desired items.
- Maintained knowledge of current sales and promotions, policies regarding payment, and exchanges, and security practices.
- Greeted customers and ascertained what each customer wanted and needed.
- Opened and closed cash registers, balanced cash drawers, and made deposits.
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory.
- Recommended, select, and help locate and obtained merchandise based on customer needs and desires.
- Prepared sales slips and sales contracts.
- Answered questions regarding store and merchandise.
- Sold merchandise, completed contracts, and arranged for delivery.
- Exchanged merchandise for customers and accepted returns.
- Estimated and quoted trade-in allowances.
- Inventoried stock and requisitioned new inventory.
- Cleaned shelves, counters, and tables.
- Arranged and display merchandise to promote sales.
- Opened and closed cash registers, balanced cash drawers and made deposits.
INSTALLATION ASSISTANT
Hayes Poultry
Clermont, GA
02.2018 - 12.2020
- Prepared estimates in accordance with prescribed instructions or directions of supervisor.
- Corrected problems or defects by adjusting, repairing, or replacing parts or units.
- Followed proper schematic wiring diagrams and hook-up procedures for installations.
- Cut materials to specified sizes for installation with power saws and cutters.
- Tested electrical circuits and components for continuity using electrical test equipment.
- Obtained customer signature upon completed installation contract to document finished work.
- Joined pipes and tubing to equipment and fuel, water and refrigerant sources to form complete circuit.
- Created detailed reports and records of all installations and repairs.
- Contacted customers prior to date of scheduled installations to verify appointments.
- Utilized company-provided CAD drawings and blueprints to efficiently install systems.
- Assisted in the design of layouts and systems for new installations.
- Developed relationships with customers to ensure satisfaction with the installation process.
- Transferred tools, parts, equipment, and supplies to and from workstations and other areas.
- Applied protective materials to equipment, components, and parts to prevent defects and corrosion.
- Adjusted, maintained, and repaired tools, equipment., and machines, and assisted more skilled workers with similar tasks.
DAYCARE TEACHER
Joyland North
Clermont, GA
08.2017 - 05.2018
- Taught children foundational skills such as colors, shapes and letters.
- Maintained daily records of individual activities, behaviors, meals and naps.
- Enhanced sensory abilities by giving children access to numerous textures and shapes.
- Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
- Organized and led activities to promote physical, mental and social development.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Established indoor and outdoor safe play environments for toddler-age children.
- Oral and written communication.
- AED certification.
- Speaking clearly.
- CPR and BLS certified.
- Organization and planning.
- Problem resolution ability.
- Obtained skills for taking Vital Signs.
- Can provide quality customer service.
- Supported children's emotional and social development by adapting communication tactics for differing client needs.
- Offered detailed daily reports that outlined each child's activities.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
COOK/WORKER/CASHIER
Dari Spot
Gainesville, GA
02.2017 - 08.2017
- Operated all bakery equipment, including ovens, proofers, fryers, sheeters, rounders, scales and mixers.
- Performed work station prep, including checking food for the day, equipment, etc.
- Grilled and deep fried various foods, including Chicken, Hamburgers, Hot dogs, Frenchifies, etc.
- Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
- Operated all kitchen equipment safely to avoid injuries.
SECRETARY/OFFICE ASSISTANT
North Georgia Poultry Supply
Maysville, Commerce, GA
01.2013 - 01.2017
- Maintained office safety by screening visitors, updating logs and issuing temporary passes.
- Responded to telephone inquiries from clients and delivered information to inform and educate callers.
- Maintained office supplies by checking stocks and placing orders.
- Created and updated Excel spreadsheets to keep up with inventory.
- Kept reception area clean and organized to offer positive first impression to every visitor.
- Oversaw office inventory by restocking supplies and submitting purchase orders for new equipment and parts.
- Compiled and entered data into various databases to ensure accuracy and completeness.
- Built and maintained relationships with vendors and other external contacts.
- Used Microsoft Office Suite to create and revise documents and presentations.
- Greeted and screened visitors to direct to correct employee or office.
Education
Bachelor of Science in Nursing Candidate -
University of North Georgia
Oakwood, GA05-2026
Medical Assistant Program in US - undefined
North Georgia Nursing Academy
Oakwood, GA08-2019
High School Diploma in US - undefined
North Hall High School
Gainesville, GA05-2018
Skills
- Outgoing And Friendly
- Team Player
- Goal-Oriented
- Leadership
- [Type] Software Proficiency
- Creativity
- Active Listening
- Critical Thinking
- Dependable And Reliable
- Team Building
- Computer Skills
- Conflict Resolution
- Customer Service
- Time Management
- Positive Attitude
- Excellent Communication
- Front Desk Operations
- HIPAA compliance
- Medical terminology knowledge
- Customer service
- Medical terminology
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Patient-focused care
- Clinical documentation
- Data entry
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Medical Assistant
Northside Hospital Diagnostic Clinic
09.2024 - Current
COUNTER SALES
Hog Slat/ Georgia Poultry Equipment
06.2021 - 08.2024
INSTALLATION ASSISTANT
Hayes Poultry
02.2018 - 12.2020
DAYCARE TEACHER
Joyland North
08.2017 - 05.2018
COOK/WORKER/CASHIER
Dari Spot
02.2017 - 08.2017
SECRETARY/OFFICE ASSISTANT
North Georgia Poultry Supply
01.2013 - 01.2017
Medical Assistant Program in US - undefined
North Georgia Nursing Academy
High School Diploma in US - undefined
North Hall High School
Bachelor of Science in Nursing Candidate -
University of North Georgia