Mackenzie Thomas
St. Marys
Summary
Dynamic Nuclear Mechanical Operator with the US Navy, skilled in radiological monitoring and system troubleshooting. Proven track record of enhancing operational efficiency and training junior staff. Exceptional customer service experience from roles in fast-paced environments, ensuring high satisfaction and repeat business. Committed to safety and excellence in all tasks.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Nuclear Mechanical Operator
US Navy
05.2020 - Current
- Supervised and maintained nuclear propulsion systems ensuring compliance with safety protocols.
- Conducted routine inspections and assessments of mechanical components to ensure optimal performance.
- Collaborated with engineering teams to troubleshoot system malfunctions and implement effective solutions.
- Trained junior operators on equipment handling, safety procedures, and operational best practices.
- Planned and supervised the performance of various maintenance, and watch team evolutions.
- Lead a watchteam of nine sailor's on a operating nuclear propulsion plant.
Sales Associate/ Artist
Karma Skate Shop
06.2019 - 05.2020
- Assisted customers in selecting products, enhancing overall shopping experience.
- Developed strategies to increase sales by promoting various merchandise effectively.
- Built relationships with customers to encourage repeat business.
- Maintained a high level of knowledge on merchandise to perform repairs and promote sales.
- Performed traditional and non-traditional henna tattoos, leading to many returning customers and satisfied customers.
Server
Little Bit NOLA
10.2019 - 04.2020
- Delivered exceptional customer service to enhance dining experiences and ensure guest satisfaction.
- Managed food and beverage orders efficiently, maintaining accuracy during peak hours.
- Trained new staff on restaurant protocols and best practices for service excellence.
- Collaborated with kitchen staff to coordinate timely meal preparation and delivery.
- Maintained cleanliness and organization of dining areas, adhering to health and safety standards.
Server
Hooters
09.2019 - 04.2020
- Implemented strategies to streamline service flow, reducing wait times for guests.
- Served food and beverages promptly with focused attention to customer needs.
- Delivered exceptional customer service in fast-paced dining environment.
- Cultivated warm relationships with regular customers.
Cook/Fast Food Cashier
Dairy Queen Grill & Chill
10.2018 - 06.2019
- Prepared menu items according to standardized recipes and presentation guidelines.
- Maintained cleanliness and organization of kitchen equipment and workstations.
- Trained new staff on food preparation procedures and safety protocols.
- Collaborated with team members to ensure timely order fulfillment during peak hours.
Education
Bachelor of Science - Sociology And Human Services
Thomas Edison State University
Trenton, NJ05-2028
Skills
- Radiological monitoring and procedures
- Lockout and tagout procedures
- Pressure testing
- System troubleshooting
- Inspection techniques
- Refrigeration troubleshooting
- Exceptional customer service
- Cash handling
Certification
- Universal Environmental Protection Agency Certification
Timeline
Nuclear Mechanical Operator
US Navy
05.2020 - Current
Server
Little Bit NOLA
10.2019 - 04.2020
Server
Hooters
09.2019 - 04.2020
Sales Associate/ Artist
Karma Skate Shop
06.2019 - 05.2020
Cook/Fast Food Cashier
Dairy Queen Grill & Chill
10.2018 - 06.2019
Bachelor of Science - Sociology And Human Services
Thomas Edison State University