Mackenzie Whitley
Lagrange
Overview
1
1
year of professional experience
1
1
Certification
Work History
Retail Sales Associate
The Dapper Den
05.2025 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Cashier
The Oink Joint
08.2024 - 05.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
Currently Enrolled -
Lagrange High / Thinc College & Career Academy
La Grange, GACurrently Enrolled (Duel Enrollment) -
West Georgia Technical College
La Grange, GASkills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Professional appearance
- Phone etiquette
- Conflict resolution
Certification
- BLS (Basic Life Support)
- CPR (Cardiopulmonary Resuscitation)
Timeline
Retail Sales Associate
The Dapper Den
05.2025 - Current
Cashier
The Oink Joint
08.2024 - 05.2025
Currently Enrolled -
Lagrange High / Thinc College & Career Academy
Currently Enrolled (Duel Enrollment) -
West Georgia Technical College
Similar Profiles
Thaja CrawfordThaja Crawford
Volunteer at The Dapper Dog GroomingVolunteer at The Dapper Dog Grooming
Benjamin PorterBenjamin Porter
Owner/ Operator at Dapper DudesOwner/ Operator at Dapper Dudes
Monica LoveallMonica Loveall
Owner at Dapper DogsOwner at Dapper Dogs
Luke MalayLuke Malay
Laborer at Malay HomesLaborer at Malay Homes
Tanijha MosesTanijha Moses
Retail Attendant at Great Wolf LodgeRetail Attendant at Great Wolf Lodge