Overview
Work History
Education
Skills
Certification
Timeline
Generic
Mackenzie Whitley

Mackenzie Whitley

Lagrange

Overview

1
1
year of professional experience
1
1
Certification

Work History

Retail Sales Associate

The Dapper Den
05.2025 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Cashier

The Oink Joint
08.2024 - 05.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Education

Currently Enrolled -

Lagrange High / Thinc College & Career Academy
La Grange, GA

Currently Enrolled (Duel Enrollment) -

West Georgia Technical College
La Grange, GA

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Professional appearance
  • Phone etiquette
  • Conflict resolution

Certification

  • BLS (Basic Life Support)
  • CPR (Cardiopulmonary Resuscitation)

Timeline

Retail Sales Associate

The Dapper Den
05.2025 - Current

Cashier

The Oink Joint
08.2024 - 05.2025

Currently Enrolled -

Lagrange High / Thinc College & Career Academy

Currently Enrolled (Duel Enrollment) -

West Georgia Technical College

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Mackenzie Whitley