Mackenzie Whitley
Lagrange
Overview
1
1
year of professional experience
1
1
Certification
Work History
Retail Sales Associate
The Dapper Den
05.2025 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Cashier
The Oink Joint
08.2024 - 05.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
Currently Enrolled -
Lagrange High / Thinc College & Career Academy
La Grange, GACurrently Enrolled (Duel Enrollment) -
West Georgia Technical College
La Grange, GASkills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Professional appearance
- Phone etiquette
- Conflict resolution
Certification
- BLS (Basic Life Support)
- CPR (Cardiopulmonary Resuscitation)
Timeline
Retail Sales Associate
The Dapper Den
05.2025 - Current
Cashier
The Oink Joint
08.2024 - 05.2025
Currently Enrolled -
Lagrange High / Thinc College & Career Academy
Currently Enrolled (Duel Enrollment) -
West Georgia Technical College