Madalina Theiss
Covington,GA
Overview
12
12
years of professional experience
Work History
Server
Amici
03.2024 - Current
- Greeting and serving all guests in establishment
- Cleaning, stocking and maintaining all supplies
- Opening and closing restaurant completing all sidework as necessary
- Processing payments
- Inputting orders accurately and communicating with all co-workers as needed to ensure guest satisfaction.
Driver/Sorter
UPS-Oxford, GA
10.2023 - 01.2024
- Personal Vehicle Driver delivering packages
Covid Scheduler- My Pretty
Disney/Marvel-Remote
11.2022 - 05.2023
- Handled covid scheduling and compliance for multiple departments including Directors, Producers, Writers, Editorial, Publicity, Video, Vendors, Script Supervisor, Environmental, Electric, Rigging Electric, Grip, Rigging Grip, Transportation, Fixtures, Hair, Health and Safety, Locations, Camera, Production, Production Assistants and ADs
- Onboarded, managed and maintained day players, core crew, second unit and additionals
- Ensured all of my crew members remained in their testing cadence by building good communicative relationships throughout the production with HODs as well as individual crew members
- Followed procedure and submission protocols utilizing our vendor systems such as Kameo and Perseus in Georgia as well as other offsite vendor portals for in town/out of state scheduling such as Flow Health.
Covid Scheduler - Wise Guy
Disney/Marvel - remote-Remote
04.2022 - 11.2022
- Handled covid scheduling for multiple departments including Transportation, Fixtures, Hair, Health and Safety, Set Dec
- Props, Locations, Security, Camera, Grip, Make Up ADs and Production
- Scheduled day players, Chicago unit and second unit
- Ensured all of my crew members remained in their testing cadence by building good communicative relationships throughout the production with HODs as well as individual crew members
- Followed procedure and submission protocols utilizing our vendor systems such as Perseus in Georgia as well as other offsite vendor portals for in town/out of state scheduling.
Covid scheduler - Haunted Mansion
Disney-Remote
09.2021 - 03.2022
- Handled covid scheduling for multiple departments including Transportation, Fixtures, Electric, Picture Cars, Grip, Rigging Electric and Rigging Grip
- Also scheduled day players for Stratus Biscuit Rig Tech and briefly scheduled Crane/Matrix Technicians
- Scheduled for Main Unit and Second unit in Atlanta, Georgia and New Orleans, LA
- Ensured all of my crew members remained in their testing cadence by building good communicative relationships throughout the production with HODs as well as individual crew members
- Followed procedure and submission protocols utilizing our vendor systems such as Perseus in Georgia, Kameo in New Orleans as well as other offsite vendor portals for in town/out of state scheduling.
Craft Service Assistant - Various Productions
Mack Daddy Crafty/Dragon Grips/Beach Boy Crafty/US Crafty-Atlanta, GA
05.2021 - 09.2021
- Craft Service, Camera, Grip and Electric work on various productions in Georgia
Insurance/Private Pay Coordinator
SNELLVILLE PEDIATRICS-Snellville, GA
03.2020 - 05.2021
- Account review for outstanding balance
- Adjustments and bad debt collections and reversal
- Flagging accounts with appropriate action
- Private pay collections pre/post appointment
- Patient contact for billing inquiries
- Notifying through phone and mail accounts on route to collections
- Sending accounts as well as recalling from collections as needed
- Payment plan negotiations
- Payment posting
- Insurance verification
- Additional billing duties as needed.
Billing Specialist
Advanced Urology
01.2019 - 03.2020
- Verification of insurance for all clinic incoming patients
- Estimate cost based on procedure as well as quoting estimated responsibility
- Negotiating patient payments
- Phone triage and handling patient inquiries
- Monitor and identify insurance trends
- Following up on unpaid and/or underpaid claims through aging reports and obtaining maximum reimbursement through filing reconsideration and appeals as needed
- Medical records for insurance and patients as needed
- Additional billing duties as needed.
Accounts Receivable Specialist
Pediatric Health Care
10.2018 - 01.2019
- Claims resolution (follow up, refiling, reconsiderations, appeals, etc)
- Phone triage for clinical and billing inquiries
- Payment posting (manual and eft)
- Insurance verification for commercial and government payers
- Ensuring correct CMO billed for Government payers
- Investigating possible gaps in coverages and assigning responsibility accordingly
- Payment collecting for incoming appointments as well as outstanding balances
- Scheduling upcoming appointments for well and sick visits
- Additional tasks as needed related to billing and clinical patient needs.
Medical Billing Specialist/ Patient Coordinator
Polaris Spine & Neurosurgery Center-Atlanta, GA
04.2016 - 10.2018
- Claim Status resolution on past due insurance claims, worker's comp and personal injury for professional and facility
- Collection negotiations and enrollment in patient loan products
- Offsets, underpayments and contract payment corrections
- Medical records correspondences for claims as needed in a timely manner to avoid non-payment
- Back up Wellness/ Front Desk duties as needed to fill in and checking patients in, balance collecting, scheduling and scanning and routing documents as needed
- Assisting physical therapist as needed
- Patient workup for history and physical, assisting with clinic, massage therapy and physical therapy
- Amending notes as needed per doctor or billing request
- Coordination work orders, security needs and surveillance monitoring as needed
- Ordering supplies for clinic, physical therapy and massage therapy
- Phone triage
- Data Entry and managing patient accounts, entering and collecting demographics and any updates regarding billing and clinical
- Exchanging necessary documents with contacts acting on behalf of patients as well as patients themselves for special needs and approvals (Medpay, worker's comp, attorneys and funding companies)
- Insurance verification for clinic and asc
- Precertification on surgical and non surgical asc procedures
- DME authorizations
- Filing disputes, reconsiderations and appeals
- Faxing, scanning and emailing
- Ensuring patients are aware of balances, deposits and co-pays and properly collecting
- Credentialing physicians as needed
- Location manager for production company onsite
- Handling time sensitive, discreet and confidential matters on behalf of management
- Additional tasks as needed.
Patient Coordinator/Receptionist
Monroe Family and Cosmetic Dentistry-Monroe, GA
11.2015 - 04.2016
- Insurance verification on specific coding, ensuring no exclusions apply
- Input and update insurance fees in computer for upcoming appointments
- Set and confirm appointments for procedures via phone, email and auto text prompts
- Treatment planning and presenting as well as setting up payment arrangements
- Assisting with dental cleanings, xrays, perio maintenance and procedure as needed
- Sanitizing rooms and equipment/instruments
- Filing and calling in sensitive prescriptions as needed abiding by GA Prescription Monitoring Program
- Data entry of all patient demographics
- Filing and faxing communications and referrals between offices to other providers
- Additional tasks as needed.
Accounting Operations Specialist
CED Efengee
03.2015 - 10.2015
- Creating reports for tax credits and forwarding to main office for reimbursement
- Creating job accounts for new customers and general contact with inside salesman handing account
- A/R duties including running and collection payments from clients and processing A/R reports daily matching all outgoing product before freight delivery
- Stock transfer processing between profit centers
- Phone triage
- Recording, filing, faxing and emails as needed.
Customer Service/ Cage Cashier
Rivers Casino-Illinois
08.2012 - 03.2015
- Input on menu drinks, cocktail mixing and serving in all areas
- Sales and up-selling, educating guests about all of our products and perks
- Banquet serving and decoration
- Organizing floor plan for waitstaff
- Maintain areas within establishment
- Cash handling for Cage area
- Misc
- Tasks as needed and assigned.
Skills
- Customer service
- Negotiation
- Phone etiquette
- Medical Billing
- Insurance Verification
- Medical Records
- EMR Systems
- HIPAA
- Computer skills
- Medical terminology
- Medical office experience
- Organizational skills
- Administrative experience
Additional Information
Volunteer work at assisted living facilities for seniors, Sound Technician and Mixer for church services, Brown Bag Ministries for homeless shelters and additional activities to help and give back to the community. Extensive knowledge in Food and Beverage, business operations and A/R with a passion for serving others.
Timeline
Server
Amici
03.2024 - Current
Driver/Sorter
UPS-Oxford, GA
10.2023 - 01.2024
Covid Scheduler- My Pretty
Disney/Marvel-Remote
11.2022 - 05.2023
Covid Scheduler - Wise Guy
Disney/Marvel - remote-Remote
04.2022 - 11.2022
Covid scheduler - Haunted Mansion
Disney-Remote
09.2021 - 03.2022
Craft Service Assistant - Various Productions
Mack Daddy Crafty/Dragon Grips/Beach Boy Crafty/US Crafty-Atlanta, GA
05.2021 - 09.2021
Insurance/Private Pay Coordinator
SNELLVILLE PEDIATRICS-Snellville, GA
03.2020 - 05.2021
Billing Specialist
Advanced Urology
01.2019 - 03.2020
Accounts Receivable Specialist
Pediatric Health Care
10.2018 - 01.2019
Medical Billing Specialist/ Patient Coordinator
Polaris Spine & Neurosurgery Center-Atlanta, GA
04.2016 - 10.2018
Patient Coordinator/Receptionist
Monroe Family and Cosmetic Dentistry-Monroe, GA
11.2015 - 04.2016
Accounting Operations Specialist
CED Efengee
03.2015 - 10.2015
Customer Service/ Cage Cashier
Rivers Casino-Illinois
08.2012 - 03.2015
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