Madeline Bennett
Dahlonega
Summary
Experienced with creating warm and welcoming environments for guests. Utilizes excellent communication and organizational skills to ensure smooth operations. Track record of providing personalized service and promptly addressing guest needs.
Overview
3
3
years of professional experience
Work History
Live-Out Nanny
Meghan Wages
12.2022 - 06.2024
- Provided nurturing care and support for children, ensuring a safe and engaging environment.
- Assisted with daily routines, including meal preparation, hygiene, and transportation to activities.
- Monitored health and safety standards to ensure well-being during all activities at home or outdoors.
- Performed light housekeeping duties relevant to childcare areas ensuring cleanliness and safety standards were maintained consistently.
- Resolved conflicts between siblings or peers by employing effective problem-solving techniques promoting harmonious relationships.
Hostess/ Hostess Trainer
Pure Taqueria
06.2021 - 12.2022
- Managed guest seating and waitlist, optimizing flow during peak hours.
- Provided exceptional customer service, enhancing dining experience through attentive communication.
- Assisted in training new hostesses on operational procedures and customer engagement techniques.
- Resolved guest inquiries and complaints efficiently, maintaining positive relationships.
- Maintained cleanliness of front-of-house areas, ensuring a welcoming environment for guests.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Completed daily side work and opening and closing duties without fail.
Education
Bachelor of Arts - Communications
University of North Georgia
Dahlonega, GA05-2028
Fine Arts
Sequoyah High School
Canton, GA05-2024
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Greeting guests
- Positive and professional
- Active listening and communication
- Problem-solving
- Time management
- Staff training
Timeline
Live-Out Nanny
Meghan Wages
12.2022 - 06.2024
Hostess/ Hostess Trainer
Pure Taqueria
06.2021 - 12.2022
Bachelor of Arts - Communications
University of North Georgia
Fine Arts
Sequoyah High School
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