Madeline Merchant
Cartersville
Summary
Detail-oriented administrative assistant with experience in customer service, data entry, sales, and office management.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Ryeco LLC
04.2024 - Current
- Proactively identified and implemented improvements to daily operations, and data entry processes to boost overall efficiency and accuracy.
- Accurately entered customer orders and provided proper documentation to ensure products were received in a timely manner.
- Delivered timely and precise quotes for various machinery, staying informed on purchasing updates and lead times to align with customer expectations.
- Maintained clear and professional communication with customers regarding shipping updates, product changes, and pricing quotes.
- Ensured products were properly priced to company standard
- Efficiently onboarded new customers, ensuring all information was entered correctly.
- Successfully completed cross-departmental projects ahead of deadlines, maintaining high levels of accuracy and attention to detail.
- Managed the revision of company documents and entered new data into NetSuite across multiple departments, supporting operational updates and compliance.
- Accurately processed customer invoices through platforms such as Coupa, Ariba, and via direct email, ensuring billing integrity and prompt payment cycles
- Created and provided detailed sales proposals to support the sales team in securing new business and streamlining the quoting process.
Fulfillment Expert
Target Corporation
12.2022 - Current
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Supervised and trained new staff in performing census.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Accurately packed and picked orders exceeding company expections
Crew Leader
AMC Theaters
12.2021 - 12.2022
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Monitored team members to verify work quality and address concerns.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
Education
Associate of Applied Science - Business Technology
Georgia Northwestern Technical College
Rome, GA08-2027
High School Diploma -
Homeschool
Cartersville, GA08-2023
Skills
- Office administrations
- Self-starter
- Microsoft Products/Applications
- Multitasking and prioritization
- Database management
- Computer proficiency
- Data Entry
- Onboarding
- Customer Service
- Sales
- Hybrid work
- Communication
Timeline
Administrative Assistant
Ryeco LLC
04.2024 - Current
Fulfillment Expert
Target Corporation
12.2022 - Current
Crew Leader
AMC Theaters
12.2021 - 12.2022
Associate of Applied Science - Business Technology
Georgia Northwestern Technical College
High School Diploma -
Homeschool
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