Madelyn Kaes
Athens
Summary
Resourceful professional with strong customer relationship management skills. Experienced in fast-paced environments, ensuring high standards of service while collaborating with team members. Ready to leverage expertise to enhance customer experiences and support workplace goals.
Overview
8
8
years of professional experience
Work History
Summer Camp Staff Member
Connect Ministries
Watkinsville
05.2024 - Current
- Created an atmosphere conducive to learning by establishing positive relationships with students.
- Organized and facilitated a variety of recreational activities for children of all ages.
- Efficiently transported equipment to and from each location, demonstrating leadership in weekly set up and tear downs.
Lead Teacher, Three-Year-Olds Classroom
Trinity Lutheran Academy
Athens
08.2024 - 12.2025
- Supervised and managed the daily operations of a three-year-old classroom with up to 12 children
- Established effective relationships with families by communicating regularly via phone calls or emails.
- Assisted in developing appropriate expectations for classroom behavior, including setting limits when necessary.
- Supported colleagues by providing assistance during challenging situations or transitions throughout the day.
Pizza Shop Assistant
Paparonni's Franchising
Danielsville
05.2018 - 09.2023
- Managed phone calls from customers placing orders or inquiring about menu items.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Trained new employees on restaurant policies, procedures, and customer service standards.
Education
High School Diploma -
Homeschool
Danielsville, GA05-2023
Skills
- Classroom management
- Safety protocols
- Customer relationship management
- Team collaboration
- Problem solving
- Attention to detail
Timeline
Lead Teacher, Three-Year-Olds Classroom
Trinity Lutheran Academy
08.2024 - 12.2025
Summer Camp Staff Member
Connect Ministries
05.2024 - Current
Pizza Shop Assistant
Paparonni's Franchising
05.2018 - 09.2023
High School Diploma -
Homeschool