Madelyn Velez

Oversaw insurance verification, pre-authorizations, claims submissions, and appeals for medical and dental procedures.

Calculated patient financial responsibility and communicated comprehensive treatment plans effectively.

Managed payment posting, adjustments, and account reconciliations to ensure accuracy.

Maintained provider credentialing and enforced compliance with payer contracts.

Provided front-office support including scheduling, patient communication, and financial coordination.

Presented treatment plans while coordinating patient scheduling and calculating cost estimates.

Processed insurance claims and prior authorizations with comprehensive clinical documentation.

Collected payments, managed write-offs, and facilitated refunds efficiently.

Assisted in front-office operations and patient communications to enhance service delivery.

Processed bi-weekly payroll and maintained accurate employee benefit records to ensure timely benefit access.

Addressed employee inquiries on benefits administration and managed changes to enhance employee satisfaction.

Facilitated recruitment onboarding and executed training initiatives to accelerate new hire integration.

Ensured adherence to OSHA compliance documentation and certification regulations.

Directed provider credentialing, payer contracts, and billing workflows, ensuring compliance with industry standards.

Managed staffing processes, payroll, HR administration, and regulatory compliance to support seamless practice operations.

Oversaw operations across three practice locations to enhance efficiency.

Cultivated vendor relationships and managed inventory and equipment maintenance to optimize resource availability.