Madelyn Wright
Acworth
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support team goals.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks, Barista
Woodstock
09.2024 - Current
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Stocked shelves with ingredients needed to make coffee drinks.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Ground beans for espresso shots according to individual customer specifications.
- Operated cash registers to process customer payments.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Front End Associate
Walmart
Cartersville
08.2023 - 07.2024
- Consistently met all performance goals set by management.
- Processed customer transactions and provided excellent customer service.
- Greeted customers warmly upon arrival and identified their needs.
- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
- Maintained a clean, organized and inviting store environment.
- Provided product knowledge to customers as needed.
- Demonstrated strong problem solving skills when handling customer complaints or inquiries.
- Greeted customers and provided assistance with product selection.
FOH Team Member
Fire it up bbq
Cartersville
11.2022 - 07.2023
- Greeted customers and answered questions related to food and services.
- Maintained cleanliness of dining area including tables, chairs, floors, windowsills and bathrooms.
- Prepared sides and chopping bbq meats
- Performed cashier duties such as accepting payments, issuing change, and balancing the cash drawer.
- Demonstrated knowledge of menu items in order to assist customers with their selections.
Crew Member
Wendys Fast Food
Cartersville
04.2020 - 11.2022
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Kept up-to-date knowledge of store policies regarding payments and exchanges.
- Assisted in the preparation of food items such as sandwiches, salads, fries, and chicken nuggets.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
Education
High School Diploma -
Cass High School
White, GA05-2023
Skills
- Drink preparation
- Coffee brewing
- Cash handling
- Customer service
- Cleanliness
- Team collaboration
- Attention to detail
- Friendly and outgoing
- Positive and professional
- Multitasking and organization
- Speedy and efficient
- Team player
- Clear communication
- Order taking
- Opening and closing duties
- Team leadership
- POS systems
- Cash register operation
Timeline
Barista
Starbucks, Barista
09.2024 - Current
Front End Associate
Walmart
08.2023 - 07.2024
FOH Team Member
Fire it up bbq
11.2022 - 07.2023
Crew Member
Wendys Fast Food
04.2020 - 11.2022
High School Diploma -
Cass High School