Energetic professional skilled in problem-solving and customer service. Known for maintaining organization and attention to detail, driving team performance, and enhancing customer satisfaction.
Overview
5
5
years of professional experience
Work History
Youth Ambassador
GHCA
Alpharetta
05.2021 - Current
Analyzed problems to identify effective solutions for operational challenges.
Organized and maintained project documentation for easy access and reference.
Verified customer eligibility and documentation accuracy.
Maintained accountability for building keys, master keys and access cards.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Maintained an energetic attitude throughout the shift.
Monitored project progress and flagged potential issues to relevant stakeholders promptly.
Team Member
Chic-Fil-A
McDonough
05.2022 - 03.2025
Maintained cleanliness and organization of dining and kitchen areas.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Worked with cross-functional teams to achieve goals.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Prioritized and organized tasks to efficiently accomplish service goals.
Identified needs of customers promptly and efficiently.
Student Volunteer
Georgia State University Microbiology Department
Atlanta
08.2024 - 12.2024
Assisted in preparing laboratory samples for analysis following established protocols.
Maintained laboratory equipment and ensured proper functioning through routine checks.
Conducted inventory management of laboratory supplies, ensuring adequate stock levels.
Trained new staff on safety procedures and proper laboratory techniques.
Ensured that laboratory procedures are followed correctly at all times.
Isolated, identified and prepared specimens for examination.
Kept lab space and equipment clean to prevent contamination with hazardous substances.
Cleaned and prepared lab equipment for solutions, specimens and samples.
Reduced occurrence of lab test errors for improved reliability and to avoid need for retesting.