Madilynn Thompson
Richland
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Mobile Expert
T-Mobile
Cordele
07.2025 - 01.2026
- Assisted customers with device selection and service plans.
- Provided customer service and technical support for mobile devices, tablets, and other wireless products.
- Processed sales transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to enhance customer experience.
- Resolved customer complaints regarding their mobile device experience in a timely manner.
- Tested mobile device hardware components such as cameras, displays, speakers and buttons for defects.
- Ensured compliance with company policies related to customer service standards when dealing with inquiries or complaints.
- Cleaned shelves, counters and tables to maintain organized store.
Aquarist
Flint RiverQuarium
Albany
03.2025 - 07.2025
- Assisted with exhibit preparation, exhibit changes, improvements and modifications.
- Streamlined daily operations with efficient scheduling of feeding times, tank cleanings, and routine maintenance tasks.
- Improved exhibit aesthetics with meticulous algae control methods, ensuring clear viewing windows for visitors to enjoy underwater scenes fully.
- Assisted with daily animal diet preparations and water quality testing.
- Collaborated with team members to develop enrichment activities for improved animal welfare and mental stimulation.
- Assisted in the acquisition of new specimens by coordinating transportation logistics and preparing quarantine facilities upon arrival.
- Maintained optimal water quality by conducting regular testing and adjusting treatment protocols as needed.
- Monitored animals for behavioral problems and signs of health issues.
- Provided exceptional customer service while answering visitor inquiries regarding marine life and aquarium operations.
Clerk
QuikTrip
Cordele
05.2024 - 03.2025
- Deliver exceptional customer service by efficiently operating the POS system, ensuring accurate transactions, and maintaining a clean and organized store environment.
- Prepare and serve a variety of food items, including pizza, cold bar items, and beverages, ensuring quality and customer satisfaction.
- Maintain store cleanliness and organize merchandise displays to ensure a welcoming shopping environment.
Lead Inspector
Georgia Federal State Inspection Service
Cordele
09.2023 - 12.2023
- Seasonal job
- Reporting daily operations to supervisor
- Oversee daily operations of computer systems, machinery, and scales to ensure optimal functionality and compliance.
- Led and monitored team performance, overseeing individual and group progress to maintain operational standards.
- Conducted peanut grading and sorting using specialized machines and computer systems, adhering to GFSIS standards.
- Operated POS system to efficiently process transactions and manage customer purchases.
- Organized displays and captured photos for social media marketing to boost brand visibility and engagement.
- Conducted inventory counts and restocked merchandise to maintain optimal stock levels and organized displays.
- Lifting upwards of 65 pounds.
Sales Associate
Blackshear Beverage
Cordele
06.2022 - 09.2023
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection and recommendations.
- Processed sales transactions efficiently at the point of sale and performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Managed inventory by restocking shelves and organizing products.
- Utilized inventory management systems for stock tracking and ordering.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained daily cleanliness of store environment including floors, windows, displays.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Inspector
Georgia Federal State Inspection Service
Cordele
08.2022 - 09.2022
- Seasonal job
- Inspected, graded and sorted peanuts for quality and compliance with industry standards.
- Utilized testing equipment to assess moisture levels in peanut samples.
- Ensured that safety regulations were followed at all times during the inspection process.
- Operated sampler, grader, etc. and other equipment to successfully grade and inspect peanuts.
- Operated cleaning equipment safely and efficiently during daily tasks.
Education
EMT Certification - EMT
South Georgia Technical College
Americus, GA05-2026
Certificate - Criminal Justice
South Georgia Technical College
Cordele, GA12.2018
High school Diploma -
Crisp County High School
Cordele, GA05.2017
Skills
- Customer service
- Problem solving
- Team collaboration
- Time management
- Animal care
- Conflict resolution
- Ability to remain calm and composed
- Computer skills
- Leadership
- Demonstrating a personable, enthusiastic attitude
- Adaptability and flexibility
Certification
CPR Certification
Extracurricular Activities
Intramural Soccer
Timeline
Mobile Expert
T-Mobile
07.2025 - 01.2026
Aquarist
Flint RiverQuarium
03.2025 - 07.2025
Clerk
QuikTrip
05.2024 - 03.2025
Lead Inspector
Georgia Federal State Inspection Service
09.2023 - 12.2023
Inspector
Georgia Federal State Inspection Service
08.2022 - 09.2022
Sales Associate
Blackshear Beverage
06.2022 - 09.2023
EMT Certification - EMT
South Georgia Technical College
Certificate - Criminal Justice
South Georgia Technical College
High school Diploma -
Crisp County High School