Madison Banks
Kennesaw,MI
Summary
Detail-oriented coordinator with a proven track record in managing schedules and enhancing team efficiency. Adept at problem-solving and maintaining organization in high-volume settings, ensuring smooth operations and positive customer experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender
Marcus Theatres
Suwanee, GA
06.2025 - Current
- Mixed and served beverages while ensuring compliance with safety and health regulations.
- Maintained cleanliness and organization of bar area, enhancing overall customer experience.
- Provided excellent customer service by engaging patrons and addressing their needs promptly.
- Assisted in training new staff on drink preparation techniques and customer interaction standards.
- Managed inventory levels, restocking supplies to maintain efficient bar operations.
- Collaborated with team members to streamline service during peak hours, improving efficiency.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Helper Coordinator
UPS
Roswell, GA
10.2025 - 12.2025
- Coordinated daily schedules for helpers, ensuring optimal coverage and efficiency in operations.
- Communicated effectively with management to align team goals with operational objectives.
- Provided support in troubleshooting operational issues, enhancing team problem-solving capabilities.
- Conducted regular performance reviews for every helper under my supervision, identifying areas of improvement as well as acknowledging successes.
- Maintained accurate records of each helper''s availability, skills, and preferences for optimal assignment matching.
- Entered data, generated reports, and produced tracking documents.
- Assisted in scheduling shifts to maintain adequate staffing during peak hours.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Server
Phyllis
Marietta, GA
09.2025 - 10.2025
- Provided exceptional customer service by anticipating guest needs and addressing concerns promptly.
- Assisted in training new servers on menu details and service protocols to ensure consistency.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food delivery and accurate order fulfillment.
- Managed multiple tables simultaneously, demonstrating strong multitasking abilities in fast-paced environment.
- Processed payments accurately, ensuring a smooth checkout experience for guests.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Teacher
GASP
Dacula, GA
08.2023 - 12.2023
- Supervised daily activities of children in after-school program, ensuring a safe and engaging environment.
- Assisted with homework and educational activities, promoting academic growth and confidence among students.
- Developed and implemented age-appropriate recreational programs to enhance social skills and teamwork.
- Maintained cleanliness and organization of activity areas, ensuring readiness for daily use by children.
- Improved student behavior by implementing clear expectations and consistent consequences for misconduct.
- Assisted with snack preparation, adhering to proper food handling guidelines for healthy meals during after-school hours.
- Managed emergency situations calmly, ensuring the well-being of all children in the program.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
Front of House Employee
Huey Magoos Chicken
Dacula, GA
06.2022 - 11.2022
- Provided exceptional customer service, ensuring positive dining experiences and resolving guest inquiries promptly.
- Maintained cleanliness and organization of front-of-house areas, enhancing overall restaurant ambiance.
- Collaborated with kitchen staff to ensure timely food delivery and adherence to quality standards.
- Handled customer feedback effectively, contributing to continuous improvement in service quality.
- Supported promotional events by coordinating setup and engaging with guests to enhance visibility of offerings.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Helped guests at tables when in need of assistance.
- Reset tables between guests by restocking low items and wiping down surfaces.
Team Member
Urban Air
Buford, GA
03.2022 - 10.2022
- Delivered exceptional customer service, enhancing guest experiences and ensuring satisfaction.
- Maintained cleanliness and organization of facilities, adhering to safety protocols and standards.
- Assisted in training new team members on operational procedures and best practices.
- Collaborated with team members to streamline workflows, improving efficiency during peak hours.
- Learned all required tasks quickly to maximize performance.
Education
Bachelor of Science - Information Technology
Kennesaw State University
Kennesaw, GA05.2028
High School Diploma -
Dacula High School
Dacula, GA05.2024
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Payment processing
- Administrative skills
- Programming languages
- Operating systems
Certification
- Early College Essentials, Gwinnett Technical College- May 2024
Timeline
Helper Coordinator
UPS
10.2025 - 12.2025
Server
Phyllis
09.2025 - 10.2025
Bartender
Marcus Theatres
06.2025 - Current
Teacher
GASP
08.2023 - 12.2023
Front of House Employee
Huey Magoos Chicken
06.2022 - 11.2022
Team Member
Urban Air
03.2022 - 10.2022
Bachelor of Science - Information Technology
Kennesaw State University
High School Diploma -
Dacula High School