Madison Bates
La Grange
Summary
Dedicated professional with a track record of excellence in patient care and health safety compliance, notably at Wellstar West Georgia Medical Center. Skilled in cardiac monitoring and arrhythmia recognition, I excel in creating sanitary environments and fostering positive client relationships. My proactive approach and ability to respond swiftly to emergencies have significantly enhanced patient care and monitoring outcomes.
Overview
10
10
years of professional experience
Work History
House Cleaner
Five Starr Cleaning & Construction
08.2024 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Monitor Technician
Wellstar West Georgia Medical Center
03.2018 - Current
- Promoted a positive work environment through active collaboration with peers, supervisors, and other healthcare professionals within the facility.
- Maintained updated knowledge on cardiac arrhythmias, contributing to better patient care and monitoring outcomes.
- Managed multiple telemetry systems simultaneously, maintaining attention to detail and high-quality care for all monitored patients.
- Optimized response times during emergencies by promptly notifying appropriate staff members about concerning cardiac events or trends observed in monitoring data.
- Facilitated smooth transitions in patient care by accurately reporting pertinent information during shift hand-offs between Monitor Technician colleagues.
Receptionist
Four Paws Animal Hospital
09.2014 - 03.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Responded to inquiries from callers seeking information.
Education
Nursing
Southern Union State Community College
Wadley, ALGraduate Certificate -
Troup County High School
La Grange, GA05.2016
Skills
- Customer service
- Health and safety compliance
- HIPAA compliance
- Cardiac monitoring
Timeline
House Cleaner
Five Starr Cleaning & Construction
08.2024 - Current
Monitor Technician
Wellstar West Georgia Medical Center
03.2018 - Current
Receptionist
Four Paws Animal Hospital
09.2014 - 03.2018
Nursing
Southern Union State Community College
Graduate Certificate -
Troup County High School
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