Madison Farmer
Atlanta
Summary
Dynamic professional with a proven track record at DOGMA Industries, excelling in client management and strategic issue analysis. Recognized for meticulous attention to detail and effective team collaboration, I consistently enhance service excellence while managing multiple priorities. Proficient in software utilization, I drive operational efficiency and foster positive relationships.
Overview
5
5
years of professional experience
Work History
Contract Acquisitions and Clientele Management
DOGMA Industries
01.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
Server
Agave Bandido
01.2025 - 08.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server Manager
Taki Japanese Steakhouse
04.2022 - 01.2023
- Trained servers on order management, food service quality and how to build rapport with guests.
- Welcomed and greeted guests before presenting special menu items to clients.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Led team of servers to consistently meet customer service and sales targets.
- Completed daily procedure checklist and communicated changes to servers and kitchen staff.
- Liaised between servers and upper management to address issues and manage challenges.
- Reduced downtime with proactive maintenance and regular system checks for optimal server functionality.
Inventory Manager, Warehouse Logistics
Walmart
12.2021 - 04.2022
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Analyzed inventory data to identify and address stock discrepancies.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
Assistant Manager
Little Caesars Pizza
03.2020 - 12.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Generated repeat business through exceptional customer service.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Increased sales through effective merchandising strategies and targeted promotions.
Education
Business
Riverwood International Charter School
Sandy Springs, GA03-2019
Skills
- Supportive interpersonal skills
- Effective team collaboration
- Service excellence
- Strategic issue analysis
- Meticulous attention
- Reliable and accountable
- Proficient in handling multiple priorities
- Clear interpersonal communication
- Analytical reasoning
- Experienced in software utilization
- Strong time management abilities
Timeline
Server
Agave Bandido
01.2025 - 08.2025
Contract Acquisitions and Clientele Management
DOGMA Industries
01.2023 - Current
Server Manager
Taki Japanese Steakhouse
04.2022 - 01.2023
Inventory Manager, Warehouse Logistics
Walmart
12.2021 - 04.2022
Assistant Manager
Little Caesars Pizza
03.2020 - 12.2020
Business
Riverwood International Charter School
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