Madison Kemp
Dublin
Summary
Dynamic and results-oriented professional with a proven track record at Chick-Fil-A Dublin, where I revolutionized training processes, enhancing staff productivity by integrating multimedia tools and interactive modules. Expert in compassionate caregiving and patient monitoring, I blend interpersonal communication with creative problem-solving to deliver exceptional outcomes. My experience spans training, healthcare, and accounting, showcasing versatility and a commitment to excellence. Skilled in instructional design, curriculum development, and performance assessment. Strong focus on team collaboration, adaptability, and achieving results. Known for reliability, flexibility, and fostering positive learning environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Trainer
Chick-Fil-A Dublin
03.2024 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of participant engagement by boosting morale and interaction.
- Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
- Streamlined processes for creating, updating, and distributing training materials, resulting in significant time savings for staff members involved in these tasks.
- Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
- Revolutionized safety training, significantly reducing workplace accidents.
- Optimized training delivery schedules, accommodating diverse learning styles and work commitments.
Certified Nurse Aide
Warner Robins Rehabilitation Center
05.2023 - 08.2023
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Monitored vital signs and reported changes to nurses for timely intervention as well as caring for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Enhanced patient satisfaction by consistently meeting emotional needs through compassionate listening and therapeutic conversation by providing empathetic support to patients and families.
- Facilitated patient transfers and repositioning by closely monitoring patients at risk for falls or pressure injuries.
- Completed thorough documentation of patient information in electronic health records.
- Facilitated efficient communication between healthcare professionals during shift handoffs by providing accurate updates on patient status to help optimize treatment planning and care delivery.
- Provided high-quality care to patients, including personal hygiene, mobility assistance, and meal preparation.
- Ensured compliance with regulatory standards by adhering to infection control protocols.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Supported ambulation and physical therapy needs by conducting planned exercise routines throughout completion of range of motion exercises to prevent loss of function during care.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Accounting Intern
YKKAP Incorporated
04.2021 - 08.2021
- Gained hands-on experience with various accounting software programs such as QuickBooks, Excel, and Sage, enhancing overall efficiency in daily tasks.
- Demonstrated strong attention to detail when reviewing financial statements for errors or inconsistencies before submission to management.
- Cooperated with senior leaders to create operating budgets and initiate financial planning.
- Initiated comprehensive account assessments to check viability, stability, and profitability of business operations.
- Developed strong client relationships through effective communication, timely responses, and professional demeanor.
Education
Bachelor of Science - Nursing
Middle Georgia State University
Cochran, GA05-2026
Skills
- Planning and coordination
- Public speaking
- Creative problem solving
- Interpersonal communication
- Materials preparation
- Compassionate caregiver
- Reliable team player
- Patient monitoring
- Dressing assistance
- Infection control
Certification
- BLS Provider (American Heart Association July 2024)
Timeline
Trainer
Chick-Fil-A Dublin
03.2024 - Current
Certified Nurse Aide
Warner Robins Rehabilitation Center
05.2023 - 08.2023
Accounting Intern
YKKAP Incorporated
04.2021 - 08.2021
Bachelor of Science - Nursing
Middle Georgia State University
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