Summary
Overview
Work History
Education
Skills
Timeline
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MADISON MCDANIEL

Atlanta

Summary

Dedicated and compassionate nursing student with a strong foundation in administrative support and patient-focused care. Proven ability to manage high-volume clinical records, coordinate referrals, and assist with front-office functions in fast-paced healthcare environments. Eager to contribute to a multidisciplinary team, utilizing strong communication, critical thinking, and assessment skills to optimize patient care. During challenging medical situations, I seek to transition into a direct patient care role, such as Nurse Extern, where I can combine my clinical knowledge, customer service background, and EMR experience to support optimal patient outcomes.

Overview

4
4
years of professional experience

Work History

Medical Office Assistant – Medical Records

Diabetes and Endocrinology Associates
Conyers / Decatur
09.2022 - Current
  • Manage high-volume patient documentation and EHR uploads using EMR software
  • Assist with insurance claims, appointment scheduling, and patient referrals
  • Answer multi-line phone system and supported clinical staff with document retrieval
  • Collect information, verify insurance and collected co-payments for patients as part of check-in process.
  • Maintain 100% compliance with privacy and documentation standards
  • Perform basic clerical duties such as filing documents, faxing, entering data into the computer system, photocopying forms and documents.

Office Assistant & Trainer

Iron Will Dog Training
Covington
05.2021 - 09.2022
  • Facilitated client communications and clarified contract details to enhance understanding.
  • Provided clear explanations of contract terms to foster transparency and trust.
  • Coordinated outreach efforts to maintain strong client relationships and satisfaction.
  • Facilitated 1-on-1 and group training sessions, focusing on safety protocols, and behavioral considerations.
  • Managed inventory of office supplies and placed orders when needed.
  • Answered phone calls and directed them to appropriate personnel.
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.

Education

Bachelor of Science in Nursing -

Clayton State University
Morrow, GA
12.2026

Some College (No Degree) -

Georgia State University
Atlanta, GA

Georgia Southern University

Skills

  • Basic Life Support (BLS) – American Heart Association (Exp December 2026)
  • Electronic Medical Records (EHR/EMR): EPIC, Updox, Greenway, LabCorp
  • HIPAA Compliance Patient Intake Referral Coordination
  • Microsoft Word Multiline Phones High-Volume Record Handling
  • Strong communication, adaptability, and conflict resolution

Timeline

Medical Office Assistant – Medical Records

Diabetes and Endocrinology Associates
09.2022 - Current

Office Assistant & Trainer

Iron Will Dog Training
05.2021 - 09.2022

Bachelor of Science in Nursing -

Clayton State University

Some College (No Degree) -

Georgia State University

Georgia Southern University

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MADISON MCDANIEL