Madison Moore
Pooler
Summary
Dynamic hospitality professional with a friendly demeanor and strong problem-solving skills, experienced at World of Beer and the Shell House. Proven ability to enhance customer satisfaction through effective teamwork and collaboration, adept at managing high-pressure situations while ensuring a seamless guest experience. Committed to delivering exceptional service in fast-paced environments.
Overview
3
3
years of professional experience
Work History
World of Beer
Robert Rhodes
08.2023 - 12.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
Host
the Shell House
08.2021 - 07.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
High School Diploma -
Richmond Hill High School
Richmond Hill, GA05-2022
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
World of Beer
Robert Rhodes
08.2023 - 12.2024
Host
the Shell House
08.2021 - 07.2023
High School Diploma -
Richmond Hill High School
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