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- Crossfit Athlete
- Runner
- Alpha Phi Sorority Alumna
Madison Mullen
Savannah
Summary
Highly skilled and adaptable clinical professional with exceptional communication and patient interaction abilities. Proven track record of effectively collaborating with healthcare teams, ensuring patient satisfaction, and maintaining high standards in clinical environments. Demonstrates reliability and focus in achieving optimal outcomes for patients.
Additionally, an energetic and results-driven sales representative with a strong ability to identify prospects and convert leads into loyal customers. Known for superior communication, deep understanding of client needs, and consistently exceeding sales goals. Recognized for creativity and resourcefulness in driving revenue growth and meeting ambitious targets.
Overview
4
4
years of professional experience
Work History
Associate Clinical Representative
PROCEPT BioRobotics
01.2024 - Current
- Enhance Patient Care: Provided improved surgical outcomes for men with BPH using the Aquabeam & Hydros robotic system, focusing on safety, precision, and efficacy.
- Sales Support: Achieved 104% of sales quota in Q1 as well as exceeded clinical targets in following quarters through impactful clinical education, product demonstration, and account launches.
- Educational Outreach: Conducted targeted meetings with clinics to implement growth of Aquablation programs, identify patient demographic, and solidify clinical validation.
- Clinical Consultation: Provided in-depth case consultation in operating rooms, driving collaboration with physicians and hospital staff. Certified level III status with clearance to launch new surgeons and accounts.
- Territory Management: Assisted in the oversight of territory accumulating annualized revenue_____ of, cultivating relationships with ___ surgeons across ____ accounts driving growth through program launches and inservices.
- Strategic Business Review: Developed and presented Clinical Business Review (CBR) to physicians, assisted in meeting with C-suite executives, utilizing SWOT analysis to highlight Aquablation program benefits.
- Training and Support: Delivered comprehensive product training and ongoing clinical support to urology professionals, ensuring proficiency with Aquabeam technologies.
Anesthesia Technician
St. Joseph’s/Candler Hospital
05.2022 - 01.2024
- Streamline OR Turnover: Streamlined operating room turnover by efficiently executing post-surgery clean-up across 19 operating rooms, ensuring quick turnaround and minimizing delays.
- Skill Development: Developed comprehensive knowledge of operating room protocols, etiquette, and procedures by shadowing a variety of surgeries, including LifeLink organ procurement, total knee replacements, and laparoscopic appendectomies.
- Troubleshooting: Expertly troubleshot anesthesia machines by identifying and analyzing issues, leveraging external resources to resolve problems promptly and ensure compliance with operating room protocols. Ensured seamless operation of anesthesia equipment, maintaining high standards of safety and efficiency within the surgical environment.
- Operational Efficiency: Assisted the operating room supply chain division by maintaining detailed records of in-stock, out-of-stock, and back-ordered equipment, ensuring accurate inventory tracking and timely replenishment. Ensured inventory levels were consistently updated, minimizing disruptions to the surgical workflow.
Medical Office Specialist/Assistant - Cardiology
Memorial Health University Medical Center
08.2021 - 05.2022
- Patient Care: Provided direct patient care by taking vital signs, gathering comprehensive medical histories, and actively listening to patient concerns, ensuring accurate information for treatment planning. Fostered a compassionate patient experience by creating a comfortable environment and addressing patient inquiries with professionalism and empathy
- Patient Communication: Managed and updated patient charts, medical records, and test results by coordinating with external offices, family members, and internal staff to ensure accurate and timely documentation. Facilitated seamless communication between all parties involved, ensuring that patient information was current and readily available for effective care coordination
- Patient Referrals: Managed patient referrals by liaising with cardiologists to determine appropriate specialty practices for patient care, ensuring accurate and timely referrals. Coordinated with medical professionals to ensure a seamless referral process, enhancing patient care and ensuring alignment with clinical needs
Education
Post Baccalaureate Program -
Georgia Southern University
Savannah, GA05-2023
B.A. - Political Communication, History
Louisiana State University
Baton Rouge, LA05.2020
Skills
- Account Relations
- Product Expertise
- OR Expertise
- Surgical Robotics/Surgical Sales
- New Surgeon Launches
- Strong Presentation Skills
- Strategic Initiatives
- Territory Expansion
Interests
Timeline
Associate Clinical Representative
PROCEPT BioRobotics
01.2024 - Current
Anesthesia Technician
St. Joseph’s/Candler Hospital
05.2022 - 01.2024
Medical Office Specialist/Assistant - Cardiology
Memorial Health University Medical Center
08.2021 - 05.2022
B.A. - Political Communication, History
Louisiana State University
Post Baccalaureate Program -
Georgia Southern University
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