Summary
Overview
Work History
Education
Skills
Timeline
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Madison Murphy

Athens

Summary

Dynamic and results-driven professional with a strong background in customer service at Emery Fit. Proven ability to resolve conflicts and enhance customer satisfaction through effective communication and a positive attitude. Skilled in inventory management and maintaining a sanitary environment, consistently contributing to a welcoming atmosphere and operational efficiency.

Overview

3
3
years of professional experience

Work History

Office Assistant

Emery Fit
Milton
11.2021 - 07.2023
  • I would scan the documents and organize them on the computer.
  • I wrote paychecks for the trainers when the owners were unable to.
  • Ran errands to pick up the materials needed.
  • Cleaned the equipment, the floors, and the office.
  • Scheduled appointments for clients, sent reminders to the clients and trainers, and processed payments.

Retail Sales Associate

Dressup
Alpharetta
06.2022 - 06.2023
  • Processed returned merchandise according to company policies.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Organized displays to attract customers and promote sales.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Greeted customers upon entering the store and provided assistance.
  • Handled customer complaints in a professional manner.
  • Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
  • Inventory of the items, steaming the clothes, stocking, and restocking merchandise on the sales floor promptly.
  • Either opened or closed the store alone most days.

Back of House Team Member

Freddys Frozen Custard And Steakburger
Cumming
07.2020 - 07.2021
  • Stocked kitchen with necessary supplies, such as food items and cleaning products.
  • Adhered strictly to hygiene protocols when handling food items or preparing meals.
  • Assisted in resolving guest complaints related to the quality of food served.
  • Cleaned work areas, equipment and utensils after use to maintain a safe and sanitary environment.
  • Served customers at counters in an attentive and courteous manner.
  • Assisted in the preparation of ingredients for dishes, including washing and chopping.
  • Performed additional duties as requested by management team members.
  • Labeled and stored raw food and ingredients in appropriate storage rooms, refrigerators and freezers.
  • Segregated and removed trash and garbage to place in designated containers.
  • Substituted for or assisted other cooks during emergencies or rush periods.

Education

Psychology

University of North Georgia, University of Georgia
Georgia

Skills

  • Customer service
  • Conflict resolution
  • Positive attitude
  • Strong interpersonal skills
  • Effective communication
  • Strong problem solver

Timeline

Retail Sales Associate

Dressup
06.2022 - 06.2023

Office Assistant

Emery Fit
11.2021 - 07.2023

Back of House Team Member

Freddys Frozen Custard And Steakburger
07.2020 - 07.2021

Psychology

University of North Georgia, University of Georgia

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Madison Murphy