- Sharing recipes, cooking tips, and culinary experiences through blogs and social media platforms
- Enjoy experimenting with different ingredients and flavors in the kitchen
- Cooking
MADISON ROLLE
Atlanta
Summary
Developed strong communication, customer service, and problem-solving skills through three years of experience in a fast-paced, customer-focused environment. Proven ability to multitask, collaborate effectively with diverse teams, and maintain professionalism under pressure while delivering high-quality service. Brings a strong work ethic, adaptability, and a commitment to creating positive experiences for customers and coworkers alike.
Overview
3
3
years of professional experience
Work History
Barista
The Cobb Galleria
Atlanta, GA
06.2023 - Current
- Prepared espresso beverages, teas, and specialty drinks while consistently meeting quality and presentation standards.
- Accurately processed cash, credit card, and POS transactions, balancing registers and handling payments efficiently.
- Recommended menu items, promoted seasonal offerings, and upsold products to increase sales and enhance the customer experience.
- Maintained a clean, organized, and fully stocked workspace while following food safety and sanitation guidelines.
- Managed multiple orders simultaneously, prioritizing efficiency and accuracy during peak business hours.
- Collaborated with team members to ensure smooth daily operations and consistently meet customer service goals.
- Delivered exceptional customer service in a fast-paced, high-volume café, building positive customer relationships and ensuring a welcoming experience.
Education
No Degree - Business Administration
Kennesaw State University
Kennesaw, GA05-2030
Skills
- Collaborative teamwork
- Time Management
- Adaptability
- Demonstrated professional conduct
Interests
Timeline
Barista
The Cobb Galleria
06.2023 - Current
No Degree - Business Administration
Kennesaw State University
High school Extra's
- BSU Black Student Union
- 100+ volunteer hours