MADYSEN O'CONNOR
Port Wentworth,GA
Summary
Experienced with team leadership, customer service, and operational efficiency. Utilizes strategic planning to enhance store performance and staff productivity. Track record of fostering positive, results-driven environment.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
Homesense
Hilton Head Island, SC
09.2024 - Current
- Develop creative plans to increase store sales
- Manage store expense control and payroll to optimize business
- Attract, recruit, and cultivate top talent by providing comprehensive training and ongoing development
- Serve as a mentor and role model, while fostering a supportive environment that ensures a positive and engaging experience for both associates and customers
- Coordinate loss prevention and operational programs to improve store layout and efficiency
- Developed and expanded market share in FY26 to obtain year end result of 160% to goal
Assistant Store Manager
HomeGoods
Pooler, GA
12.2022 - 09.2024
- Mentored team members, fostering a collaborative environment focused on professional development and performance improvement.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Assistant Store Manager
JCPenney
Savannah, Ga
01.2020 - 12.2022
- Directed employee tasks and time management, improving customer experiences.
- Built employee knowledge with training and mentoring.
- Coached employees on customer service and selling techniques.
- Assisted in recruiting process, hiring and retaining top talent.
- Held employees accountable and corrected issues to achieve high standards.
- Demonstrated and supported continuous improvement and growth mindset.
- Managed daily merchandise presentations to optimize store aesthetics and increase sales potential.
- Developed promotional strategies that aligned with corporate objectives, driving foot traffic and sales growth.
- Oversaw compliance with company policies and procedures to maintain operational integrity and customer satisfaction standards.
Human Resources Supervisor
JCPenney
Savannah, Ga
04.2018 - 01.2020
- Served as link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
- Conducted new employee orientation to foster positive attitude toward organizational objectives.
- Organized, directed, controlled, and coordinated personnel, training and labor relations activities of organization.
- Prepared and followed budgets for personnel operations.
- Supervised and coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations.
Education
High School Diploma -
Quabbin Regional
Barre, MA06-2015
Skills
- Employee training and development
- Team motivation and engagement
- Relationship building
- Safety and compliance
- Active listening
- Decision making
- Problem-solving
Timeline
Assistant Store Manager
Homesense
09.2024 - Current
Assistant Store Manager
HomeGoods
12.2022 - 09.2024
Assistant Store Manager
JCPenney
01.2020 - 12.2022
Human Resources Supervisor
JCPenney
04.2018 - 01.2020
High School Diploma -
Quabbin Regional