Maggie Osteen

Manage short-term rental cabin operations, coordinate bookings and guest communications, ensure property is clean and guest-ready, schedule check-in and check-out procedures, resolve any guest concerns, assist with event coordination, and maintain overall property quality and organization to ensure positive guest experiences.

Managed front desk operations at a women’s center, greeted and assisted patients in a professional and compassionate manner, scheduled appointments and maintained accurate patient records, answered multi-line phone systems and addressed inquiries, verified insurance information and processed paperwork, coordinated with clinical staff to ensure smooth patient flow, and maintained confidentiality while handling sensitive information.

Processed customer transactions, including deposits, withdrawals, and payments, with accuracy and efficiency. Assisted customers by providing exceptional service and resolving account inquiries. Balanced cash drawers and maintained accurate financial records.