Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Maggie Zea

Johns Creek

Summary

Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Crew Member

Tropical Smoothie
02.2024 - 09.2025
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Became familiar with products to answer questions and make suggestions.

Babysitter

Parents Of Child
07.2023 - 08.2025
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
  • Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.

Volunteer

Girl Scouts Summer Camp
06.2019 - 07.2019
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Promoted environmental awareness with educational workshops and hands-on activities.
  • Fostered sense of community, organizing neighborhood gatherings.

Education

Bachelor of Science - Psychology

Georgia College And State University
Milledgeville, GA
05-2029

Pinecrest Academy
Cumming, GA
05-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Clear communication
  • Problem-solving
  • Cash handling
  • Attention to detail
  • Customer engagement
  • Drive-thru operations
  • Store opening and closing
  • Valid Driver's license

Certification

First Aid and CPR Certified

Languages

Spanish
Native or Bilingual

Timeline

Crew Member

Tropical Smoothie
02.2024 - 09.2025

Babysitter

Parents Of Child
07.2023 - 08.2025

Volunteer

Girl Scouts Summer Camp
06.2019 - 07.2019

Bachelor of Science - Psychology

Georgia College And State University

Pinecrest Academy

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Maggie Zea