Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mahbub Shahriyar

Duluth

Summary

Motivated Sales Professional with strong customer service skills. Delivered exceptional guest experiences, ensuring satisfaction through attentive service and accurate transaction processing. Committed to maintaining a clean and organized environment, supporting team efforts and operational goals.

Overview

2
2
years of professional experience

Work History

Salesperson

Waffle House
Johns Creek, GA
11.2024 - Current
  • Delivered exceptional customer service to enhance guest satisfaction.
  • Processed transactions accurately and efficiently using point-of-sale system.
  • Maintained cleanliness and organization of dining area to support operational efficiency.
  • Assisted in training new team members on menu items and service protocols.

Associate

Amazon Fulfillment Center-Dge9
Buford, GA
12.2023 - 08.2024
  • Operated material handling equipment to ensure efficient product flow within fulfillment center.
  • Maintained inventory accuracy through regular cycle counts and reconciliation processes.
  • Collaborated with team members to optimize picking and packing workflows, enhancing productivity.
  • Monitored safety protocols, ensuring compliance with company policies and regulations.

Education

MBA - Human Resource Management

Brac University
Dhaka, Bangladesh
12-2022

BBA - Human Resource Management

Brac University
Dhaka, Bangladesh
12-2019

Skills

  • Customer service
  • Customer care
  • Customer relationship building
  • Up-selling
  • Cross-selling products and services
  • Customer needs assessment

Timeline

Salesperson

Waffle House
11.2024 - Current

Associate

Amazon Fulfillment Center-Dge9
12.2023 - 08.2024

MBA - Human Resource Management

Brac University

BBA - Human Resource Management

Brac University
Mahbub Shahriyar