Mahbub Shahriyar
Duluth
Summary
Motivated Sales Professional with strong customer service skills. Delivered exceptional guest experiences, ensuring satisfaction through attentive service and accurate transaction processing. Committed to maintaining a clean and organized environment, supporting team efforts and operational goals.
Overview
2
2
years of professional experience
Work History
Salesperson
Waffle House
Johns Creek, GA
11.2024 - Current
- Delivered exceptional customer service to enhance guest satisfaction.
- Processed transactions accurately and efficiently using point-of-sale system.
- Maintained cleanliness and organization of dining area to support operational efficiency.
- Assisted in training new team members on menu items and service protocols.
Associate
Amazon Fulfillment Center-Dge9
Buford, GA
12.2023 - 08.2024
- Operated material handling equipment to ensure efficient product flow within fulfillment center.
- Maintained inventory accuracy through regular cycle counts and reconciliation processes.
- Collaborated with team members to optimize picking and packing workflows, enhancing productivity.
- Monitored safety protocols, ensuring compliance with company policies and regulations.
Education
MBA - Human Resource Management
Brac University
Dhaka, Bangladesh12-2022
BBA - Human Resource Management
Brac University
Dhaka, Bangladesh12-2019
Skills
- Customer service
- Customer care
- Customer relationship building
- Up-selling
- Cross-selling products and services
- Customer needs assessment
Timeline
Salesperson
Waffle House
11.2024 - Current
Associate
Amazon Fulfillment Center-Dge9
12.2023 - 08.2024
MBA - Human Resource Management
Brac University
BBA - Human Resource Management
Brac University