Mahmoud Awad
Roswell
Summary
Creative Business Analyst with broad-based background in highly competitive and dynamic organizations. Recognized as decisive leader and excellent team player. Committed to forming strong, productive teams.
Flexible and versatile Business Analyst specializing in developing innovative solutions to organizational problems. Advanced knowledge of asset tracking software. Committed to providing accurate, effective advice to customers.
Solutions-oriented business analyst possessing unique combination of business analysis, quality assurance testing and applications development experience in top-tier organizations. Solid sql query writing skills paired with familiarity of visualization tools and techniques. Successful provider of financial services with several years of comprehensive experience.
Overview
12
12
years of professional experience
Work History
Business Analyst
Century Bank of Florida
Orlando
04.2018 - 04.2024
- Evaluated business processes for improvement opportunities through automation or streamlining.
- Monitored project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions.
- Undertook comprehensive project management duties, ensuring timely delivery of project objectives.
- Delivered timely support by tracking issues and communicating resolutions to end users.
- Managed requirements traceability information and tracked requirements status throughout the project.
- Worked closely with clients, technicians, and managerial staff to provide operational support and project updates.
- Prepared business proposals and presentations for various stakeholders.
- Mapped and documented interfaces between legacy and new systems.
- Assessed potential risks, identified risk mitigation strategies, and implemented risk control measures.
- Defined business requirements and reported them back to stakeholders.
- Interpreted, evaluated, and interrelated research data and developed integrated business analyses and projections for incorporation into strategic decision-making.
- Conducted detailed business analysis, outlining problems, opportunities, and solutions for a business.
- Performed daily, weekly, and monthly reviews and analyses of current processes using operational metrics and reports.
- Suggested changes to senior management using analytics to support recommendations and actively participated in the implementation of approved changes.
Business Analyst
One Florida bank
Orlando
01.2017 - 02.2021
- Evaluated business processes for improvement opportunities through automation or streamlining.
- Identified opportunities for cost savings through process automation initiatives.
- Provided technical support during user acceptance testing cycles.
- Monitored project timelines and budgets by tracking milestones, deliverables, tasks.
- Translated user needs into actionable items that could be addressed by IT teams.
- Presented complex technical concepts in clear manner suitable for non-technical audiences.
- Assisted in developing training materials for internal staff on new products or services.
- Designed test plans, scenarios, scripts, cases, and results matrices to validate system functionality.
- Created detailed process flows and user stories to document system requirements and design solutions.
- Conducted interviews with subject matter experts to gather information on existing systems and procedures.
- Developed reports using SQL queries to track progress against key performance indicators.
- Facilitated brainstorming sessions with cross-functional teams for problem solving activities.
Business Analyst
First National Bank Northeast
Panama City
04.2012 - 12.2016
- Manage and oversee daily accounting operations, including accounts payable/receivable, general ledger, and financial reporting.
- - Conduct financial analysis to support decision-making processes and strategic planning.
- - Ensure compliance with GAAP and regulatory requirements.
- - Lead a team of junior accountants, providing mentorship and training
- Evaluated business processes for improvement opportunities through automation or streamlining.
- Identified opportunities for cost savings through process automation initiatives.
- Provided technical support during user acceptance testing cycles.
- Presented complex technical concepts in clear manner suitable for non-technical audiences.
- Assisted in developing training materials for internal staff on new products or services.
- Developed reports using SQL queries to track progress against key performance indicators.
- Gathered feedback from end users regarding usability issues related to applications or systems.
- Prepared documentation summarizing findings from stakeholder meetings and workshops.
- Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
- Delivered elements of systems design, including data migration rules, business rules, wireframes, or other detailed deliverables.
- Created, analyzed, and validated detailed functional specifications.
- Managed and led meetings and workshops with multiple departments to solidify requirements.
- Worked closely with clients, technicians, and managerial staff to provide operational support and project updates.
- Performed daily, weekly, and monthly reviews and analyses of current processes using operational metrics and reports.
- Suggested changes to senior management using analytics to support recommendations and actively participated in the implementation of approved changes.
- Managed diverse projects for data capture, storage and forecast analysis.
Education
BBA - Accounting
American University For Science
611 S Dupont Hwy,Dover,DE 1990110-2011
Skills
- Gap analysis
- Technical Writing
- Workflow Analysis
- Operations Analysis
- Data Analysis
- Data Mapping
- Strategic Planning
- Requirements Gathering
- Cost-benefit analysis
- Internal Auditing
- Business process improvement
- Operational Reporting
- Business Planning
- Campaign Performance Tracking
- Competitive Analysis
- Customer Needs Assessment
- Negotiation
- Staff Management
- CRM Systems
- Customer Targeting
- Needs assessments
- Project Management
- Operations Management
- SAP
- Product Development
- Microsoft Office Suite
- Product Management
- Financial Advising
- User Acceptance Testing
- Human Resources Information Systems (HRIS)
Timeline
Business Analyst
Century Bank of Florida
04.2018 - 04.2024
Business Analyst
One Florida bank
01.2017 - 02.2021
Business Analyst
First National Bank Northeast
04.2012 - 12.2016
BBA - Accounting
American University For Science