Mahogoney Waites

• Provided exceptional customer service in a fast-paced dining environment.
• Took and processed customer orders accurately and efficiently.
• Maintained cleanliness and organization of dining areas and service stations.

• Managed daily operations to ensure efficient workflow and team performance.
• Developed training programs to enhance staff skills and knowledge.
• Coordinated scheduling to optimize resource allocation and team productivity.

• Opened and prepared restaurant for daily operations, ensuring cleanliness, staff readiness, and full operational compliance before service hours.

• Supervised front-of-house and back-of-house teams to ensure smooth shift execution and high-quality guest experiences.

• Resolved guest concerns promptly and professionally, maintaining strong customer satisfaction and brand loyalty.

• Created and managed weekly staff schedules to maintain optimal labor coverage while controlling labor costs.

• Coordinated and placed food and supply orders, monitored inventory levels, and reduced waste through efficient stock management.

• Led pre-shift meetings to communicate daily priorities, menu updates, and service expectations to staff.

• Provided exceptional customer service in a fast-paced dining environment.
• Took and processed customer orders accurately and efficiently.
• Maintained cleanliness and organization of dining areas and service stations.