Maia Nguyen
Decatur,GA
Summary
Detail-oriented and customer-focused professional with 3+ years of experience in client-facing roles, supervision, and community engagement. Strong background in communication, organization, and relationship-building, with proven ability to create welcoming environments and address client needs effectively. Recently completed a Leasing Consultant Workshop, gaining knowledge in leasing practices, Fair Housing guidelines, and resident relations. Seeking to leverage interpersonal and administrative skills in a Leasing Consultant role.
Overview
7
7
years of professional experience
1
1
Certification
Work History
After-School Care Provider
Marcus Jewish Community Center
Dunwoody, GA
07.2024 - Current
- Maintained a safe, welcoming, and organized environment for program participants.
- Built positive relationships with children and families through clear communication and professionalism.
- Supervised daily activities while ensuring structure and engagement.
- Assisted with homework and promoted productive study habits.
- Encouraged constructive communication and conflict resolution among peers.
After-School Care Provider
YMCA
Brookhaven, GA
05.2023 - 01.2024
- Delivered excellent customer service to families and community members.
- Maintained program compliance with safety standards and organizational policies.
- Collaborated with team members to ensure smooth daily operations.
Assistant Kennel Technician
Medlock Bridge Animal Hospital
Norcross, GA
06.2019 - 07.2020
- Assisted clients with professionalism and care.
- Followed detailed procedures to ensure safety and compliance standards were met.
- Maintained cleanliness and sanitation of kennel areas to promote a safe environment for animals.
Education
Associate of Applied Science - Interior Architecture
Gwinnett Technical College
Lawrenceville, GA05-2027
High School Diploma -
Norcross High School
Norcross, GA05-2021
Skills
- Customer service & client relations
- Strong verbal and written communication
- Organizational & time management skills
- Conflict resolution
- Adaptability
- Project coordination
Accomplishments
- Created and sold artwork centered on racial identity and history; 60% of proceeds supported the Norcross High School art department.
- Participated in a collaborative chair-painting fundraiser; 65% of proceeds went to Drawchange Inc.
- Black Belt student mentor at the U.S. Martial Arts Academy for 6 years, assisting instructors and mentoring students in leadership, discipline, and wellness practices.
Certification
- Leasing Consultant 101 Workshop Completion - Covered leasing processes, Fair Housing laws, property tours, lead management, and resident retention strategies; Led by Essential Staffing.
- Certificate in Microsoft Teams.
Timeline
After-School Care Provider
Marcus Jewish Community Center
07.2024 - Current
After-School Care Provider
YMCA
05.2023 - 01.2024
Assistant Kennel Technician
Medlock Bridge Animal Hospital
06.2019 - 07.2020
Associate of Applied Science - Interior Architecture
Gwinnett Technical College
High School Diploma -
Norcross High School