Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maiyon Vanderbilt

Cumming

Summary

Astute Customer Relations Manager adept at proactively addressing escalated complaints to restore satisfaction. Supports team members with consistent communication and clear policies for managing common issues.

Overview

9
9
years of professional experience
2012
2012
years of post-secondary education

Work History

Customer Relations Manager

Bella Dream Enterprises
Alpharetta
12.2021 - 07.2025
  • Managed customer inquiries and resolved issues efficiently.
  • Developed customer feedback mechanisms to enhance service quality.
  • Coordinated communication between departments to address customer needs.

Collections Account Manager

Integrity Resolutions Group
Buffalo
08.2016 - 12.2020
  • Managed collections for delinquent accounts across various client portfolios.
  • Communicated effectively with clients to negotiate payment arrangements.
  • Coordinated with internal teams to resolve account discrepancies promptly.

Education

Associate of Science -

Medaille College
Williamsville, NY
01.1999 - 02.2012

Seneca Vocational High School
Buffalo, New York

Skills

  • Customer relationship management
  • Issue resolution
  • Customer feedback analysis
  • Data analysis

Timeline

Customer Relations Manager

Bella Dream Enterprises
12.2021 - 07.2025

Collections Account Manager

Integrity Resolutions Group
08.2016 - 12.2020

Associate of Science -

Medaille College
01.1999 - 02.2012

Seneca Vocational High School
Maiyon Vanderbilt