Makaia Sapp
Loganville
Summary
Excelled in dynamic environments while upholding a positive and professional demeanor to enhance customer satisfaction.
Overview
7
7
years of professional experience
Work History
Dog Sitter
Self Employed
06.2019 - 06.2023
- Delivered excellent service to pet owners to drive repeat business.
- Ensured safety of pets during outdoor activities, preventing accidents or escapes.
- Kept dogs safe by remaining alert to environmental conditions and nearby animals.
- Developed strong bonds with pets, gaining their trust and ensuring a positive care experience.
- Fed animals twice daily and refilled water dish.
- Ensured that each dog was provided with food, water, and rest as needed.
- Met with owners to gather pet care information and discuss pet sitting duties.
- Developed strong relationships with pet owners through consistent communication about their beloved companions.
Courtesy Clerk
Kroger
11.2023 - Current
- Provided top quality control and eliminated downtime to maximize revenue.
- Packaged or bagged purchases and assisted customers with in-vehicle loading.
- Escorted customers to desired merchandise location.
Phlebotomist
Biolife Plasma Services
05.2025 - Current
- Performed blood collection procedures while adhering to safety and quality standards.
- Ensured accurate patient identification and specimen labeling throughout collection process.
- Monitored donor reactions during and after donation, providing immediate assistance as needed.
- Collaborated with healthcare professionals to resolve any issues related to blood collection.
- Maintained cleanliness and organization of workstations, ensuring compliance with health regulations.
- Conducted regular audits of equipment and supplies to ensure operational readiness and compliance.
Education
High School Diploma - undefined
Loganville High School
Loganville, GA05.2024
NHA -
Georgia School OfPhlebotomy
Sandy Springs, GASkills
- Customer relationship management (CRM)
- Flexible schedule
- Professional appearance
- Complaint handling
- Teamwork and collaboration
- Store maintenance
- Store cleaning
- Effective communication
- Customer assistance
- Hospitality and accommodation
Timeline
Phlebotomist
Biolife Plasma Services
05.2025 - Current
Courtesy Clerk
Kroger
11.2023 - Current
Dog Sitter
Self Employed
06.2019 - 06.2023
High School Diploma - undefined
Loganville High School
NHA -
Georgia School OfPhlebotomy