Makayla Callander
Newnan
Summary
Reliable individual with proven capacity for multitasking and effective communication in customer-facing roles. Manages client requests and supports team operations while maintaining high standards of service. Aims to deliver positive experiences through attention to detail and strong interpersonal skills.
Overview
2026
2026
years of professional experience
Work History
Massage Envy
Front Desk Position
Newnan, GA
11.2025 - 01.2026
- Assisted clients with appointment scheduling and service inquiries to enhance customer experience.
- Managed front desk operations, ensuring a welcoming environment for all visitors.
- Processed client payments accurately using point-of-sale systems to maintain financial integrity.
- Coordinated communication between therapists and clients to optimize service delivery.
- Maintained cleanliness and organization of reception area, contributing to overall professionalism.
- Supported marketing initiatives by promoting membership programs during client interactions.
- Handled client records with confidentiality and compliance to privacy regulations.
Hostess
Mama Lucia's
Newnan, GA
2025 - 05.2025
- Greeted and seated guests promptly while ensuring optimal dining experience
- Managed reservation system to optimize table turnover and customer flow
- Assisted in training new staff on service protocols and guest interaction
- Communicated effectively with kitchen staff to coordinate timely food delivery
- Collaborated with team members to ensure seamless service during peak hours
- Monitored dining area to maintain cleanliness and ambiance throughout shifts
- Handled guest inquiries and concerns, providing solutions to enhance satisfaction
Education
Bachelor of Science - Business
Middle Georgia State UniversityC
Cochran05-2029
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Dependable and responsible
- Multitasking Abilities
- Computer skills
- Critical thinking
- Excellent communication
Timeline
Massage Envy
Front Desk Position
11.2025 - 01.2026
Hostess
Mama Lucia's
2025 - 05.2025
Bachelor of Science - Business
Middle Georgia State UniversityC