Makayla Frazier
Port Wentworth,GA
Summary
Professional with solid experience and well-prepared for academic endeavors. Demonstrated ability to collaborate effectively within diverse teams and adapt to changing needs seamlessly. Skilled in research, time management, and critical thinking, with strong focus on achieving measurable results. Reliable and driven, bringing proactive approach to all tasks and responsibilities.
Overview
6
6
years of professional experience
Work History
Patient Care Technician
Memorial Health University Medical Center
08.2023 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Tend to patients after surgical procedures
Medical Assistant
Georgia Skin And Cancer Clinic
09.2022 - 12.2022
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Organized charts, documents and supplies to maintain team productivity.
- Educated patients about medications, procedures and physician's instructions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Conducted insurance verification and pre-certification and pre-authorization functions.
Internship Student
Walt Disney World Resort
01.2022 - 07.2022
- Worked well in team environment as well as independently.
- Worked with teams to support goals and build experience.
- Shadowed staff and learned advanced work.
- Sat in on meetings, took detailed notes and brainstormed with team members on ways to solve problems.
- Worked with team members to promote great customer service and pleasant work environment.
- Monitored stock to maintain sufficient quantity of featured product.
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Printed labels and tags for for-sale merchandise.
- Analyzed sales figures and market trends to anticipate product needs.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Helped customers locate desired items and assisted with carrying heavy loads.
- Created retail displays to highlight particular products and drive sales according to corporate strategy.
- Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
- Developed creative visual merchandising campaigns to focus on selling older inventory.
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
- Collaborated with suppliers, manufacturers and retailers to properly execute merchandising plans.
Personal Assistant
Triport logistics
02.2019 - 12.2021
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Processed payments and updated accounts to reflect balance changes.
- Updated and recorded customer or client information to maintain accounts.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
- Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
- Supervised setup of conference rooms for meetings and office events in common areas.
- Handled conference room scheduling, collaborating with meeting organizers on logistics and catering.
- Served as company concierge to employees requiring assistance help with travel arrangements.
- Greeted customers, answered general questions and directed to appropriate locations.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Investigated and analyzed client complaints to identify and resolve issues.
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Booked flights, hotel accommodations and ground transportation for smooth business travel.
- Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.
Education
Some College (No Degree) - Interdisciplinary Studies
Savannah Technical College
Savannah, GASkills
- HIPAA compliance
- Wound care and irrigation
- Diagnostic procedures
- Professional bedside manner
- Medical terminology
- Specimens collection and processing
- First aid
- Certified in Basic Life Support (BLS)
- Analytical decision-making skills
- Good work ethic
- Active listening
- Customer service
- Teamwork
- Leadership
- Communication
- Time management
Education and Training
true
Certifications
-Certified Clinical Medical Assistant (CCMA)
-Basic Life support (BLS)
-Automated External Defibrillator (AED)
-First Aid
Timeline
Patient Care Technician
Memorial Health University Medical Center
08.2023 - Current
Medical Assistant
Georgia Skin And Cancer Clinic
09.2022 - 12.2022
Internship Student
Walt Disney World Resort
01.2022 - 07.2022
Personal Assistant
Triport logistics
02.2019 - 12.2021
Some College (No Degree) - Interdisciplinary Studies
Savannah Technical College
Similar Profiles
Christina N. Walker, RNChristina N. Walker, RN
L&D Registered Nurse at Memorial Health University Medical CenterL&D Registered Nurse at Memorial Health University Medical Center
Donna Darnell, MBA, BSN, RN, NCC-EFMDonna Darnell, MBA, BSN, RN, NCC-EFM
DIRECTOR OF NURSING- WOMEN'S SERVICES at Memorial Health University Medical CenterDIRECTOR OF NURSING- WOMEN'S SERVICES at Memorial Health University Medical Center
Veronica SotoVeronica Soto
Registered Nurse, Emergency Department at Memorial Health University Medical CenterRegistered Nurse, Emergency Department at Memorial Health University Medical Center