Summary
Overview
Work History
Education
Skills
Professional Development
Timeline
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Makayla Knightnor

Hapeville

Summary

Certified esthetician specializing in skincare and wellness with a passion for delivering top-notch client care. Proficient in facials, laser hair removal, and customer service. Committed to staying abreast of industry advancements. Exceptional customer service abilities and a welcoming, professional attitude that fosters client comfort and confidence throughout their skincare experience.

Overview

2026
2026
years of professional experience

Work History

Esthetician

Freelance
  • Conducted consultations with new clients to assess skin type and discuss desired outcomes.
  • Attended continuing education courses related to esthetics industry advancements.
  • Demonstrated proper use of all products to ensure client satisfaction with results.

Esthetician

CK Beautybar
03.2025 - 06.2025
  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
  • Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
  • Performed various facial treatments for optimal skin health, including extractions, dermaplaning, and LED therapy.
  • Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.

Customer Service Representative

DHL
08.2020 - 04.2025
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Worked flexible hours and trained in different work positions when asked of me.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Retail Sales Associate

Beauty Masters
07.2020 - 08.2020
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Helped customers find specific products, answered questions and offered product advice.
  • Built relationships with customers to encourage repeat business.

Education

Associate - Degree in Nursing

Atlanta Technical School

Esthetician -

CEI Hair School

Assistant Laser Technician -

Dermani MEDSPA
01.2024

Skills

  • Problem solving
  • Attention to Detail & Precision
  • Time Management & Multitasking
  • Customer service

Professional Development

  • Ongoing education in advanced skincare treatments, 2024
  • Attended Dermani Medspa Laser practitioner training, 2024

Timeline

Esthetician

CK Beautybar
03.2025 - 06.2025

Customer Service Representative

DHL
08.2020 - 04.2025

Retail Sales Associate

Beauty Masters
07.2020 - 08.2020

Esthetician -

CEI Hair School

Assistant Laser Technician -

Dermani MEDSPA

Esthetician

Freelance

Associate - Degree in Nursing

Atlanta Technical School

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Makayla Knightnor