Makayla Leach
Hawkinsville
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
2026
2026
years of professional experience
Work History
Sales Associate / Customer Service Representative
Nothing Bundt Cakes
Kathleen, GA
04.2025 - Current
- Serve as a primary point of contact for customers, providing professional and efficient service
- Accurately process cash and electronic payments while maintaining transaction accountability
- Support inventory tracking, restocking, and communication with management regarding supply needs
- Maintain organized workspaces in compliance with company and safety standards
- Demonstrate strong reliability, time management, and attention to detail
- Maternity Leave: June 2025 – November 2025
Hairstylist
Self-employeed
Perry, GA
2025 - Current
- Delivered exceptional haircuts, color treatments, and styling services to diverse clientele.
- Maintained up-to-date knowledge of hair trends and techniques through continuous education.
- Built strong client relationships, ensuring repeat business through personalized consultations.
- Collaborated with team members to create a welcoming salon environment for clients.
- Managed inventory of hair products and tools to ensure availability and quality standards.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Hair Stylist / Independent Service Provider
B. Monroe Salon
Kathleen, GA
08.2022 - 01.2025
- Managed appointment scheduling, client records, and daily workflow organization
- Maintained confidentiality of client information and handled payments accurately
- Resolved client concerns professionally and ensured customer satisfaction
- Maintained compliance with sanitation, safety, and licensing requirements
- Built long-term client relationships through effective communication
Server
Props Steak and Seafood
Bonaire, GA
01.2021 - 10.2022
- Delivered high-quality customer service in a fast-paced environment
- Accurately entered orders and processed payments using POS systems
- Addressed guest concerns professionally
Education
Associate Degree - Cosmetology
Central Georgia Technical College
Kathleen, GACosmetology License - undefined
Paul Mitchell Esani
Roswell, GAHigh School Diploma - undefined
Mary Persons High School
Skills
- Oversaw front desk operations to optimize guest satisfaction and streamline processes Coordinated with team members to address guest inquiries and resolve issues promptly Implemented best practices to improve front desk efficiency and service quality
- Oversaw scheduling processes to align project timelines with team capabilities Developed strategies to enhance resource allocation and improve efficiency Facilitated communication among stakeholders to ensure timely project execution
- Implemented efficient records management systems to support organizational compliance and operational efficiency
- Leveraged Microsoft Word to produce high-quality documentation Guided team in crafting impactful presentations with Microsoft PowerPoint Collaborated with colleagues to enhance communication materials
- Oversaw data entry operations to enhance accuracy and efficiency Coordinated with team members to streamline processes and improve workflow Championed initiatives to maintain high standards in documentation and reporting
- Oversaw implementation of point of sale systems to enhance transaction efficiency Coordinated training sessions for staff on effective use of POS technology Managed troubleshooting processes to minimize downtime and improve customer service
- Managed cash handling operations to maintain financial integrity and security
- Ensured confidentiality in all communications to protect sensitive information
- Implemented strategies to enhance operational efficiency within the organization
Timeline
Sales Associate / Customer Service Representative
Nothing Bundt Cakes
04.2025 - Current
Hair Stylist / Independent Service Provider
B. Monroe Salon
08.2022 - 01.2025
Server
Props Steak and Seafood
01.2021 - 10.2022
Associate Degree - Cosmetology
Central Georgia Technical College
Cosmetology License - undefined
Paul Mitchell Esani
High School Diploma - undefined
Mary Persons High School
Hairstylist
Self-employeed
2025 - Current