Makayla Miller
Mount Vernon
Summary
Dynamic Universal Banker and Cashier Team Lead with a proven track record at Ameris Bank, enhancing customer satisfaction and streamlining branch operations. Excelled in cash handling and problem-solving, mentoring teams to exceed performance goals. Skilled in electronic funds transfer and fostering positive customer relationships, consistently achieving operational excellence.
Overview
12
12
years of professional experience
Work History
Universal Banker
Ameris Bank
01.2023 - Current
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
- Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
- Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.
- Improved customer satisfaction by providing personalized banking solutions and addressing client needs promptly.
Cashier Team Lead
Dairy Queen
08.2013 - 05.2020
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Education
GED -
Treutlen County Highschool
Soperton GA 08-2015
Skills
- Branch operations
- Team leadership
- Cash handling proficiency
- Problem-solving
- Electronic funds transfer
- Wire transfers
- Positive attitude
- Customer needs assessment
Timeline
Universal Banker
Ameris Bank
01.2023 - Current
Cashier Team Lead
Dairy Queen
08.2013 - 05.2020
GED -
Treutlen County Highschool
Similar Profiles
Kevin StricklandKevin Strickland
SVP, Director of Sales Strategy and Sales Enablement at Ameris BankSVP, Director of Sales Strategy and Sales Enablement at Ameris Bank
Leslian Trujillo JacoboLeslian Trujillo Jacobo
Universal Banker II at Ameris BankUniversal Banker II at Ameris Bank
Monica BradleyMonica Bradley
Teller at Ameris BankTeller at Ameris Bank